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Graduation Specialist for Mihaylo College of Business and Economics (Student Services Professional III)
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Position Number: 1133678
Location: Fullerton, CA
Position Type: Student Affairs and Services

Graduation Specialist for Mihaylo College of Business and Economics (Student Services Professional III)

Classification: Student Services Professional III-Range A

AutoReqId: 9983BR

Department: MCBE- Dean's Office

Sub-Division: Associate VP Academic Programs

Salary Range: $4,288 - $6,109 per month (department hiring range $4,288-$4,434)

Appointment Type: Temporary

Time Base: Full-Time

Work Schedule:
Monday - Friday, 8:00 AM - 5:00 PM (occasional early morning, evening, and weekend hours; this is a temporary position to end on or before June 30, 2019 with a possibility of renewal on an annual basis if program needs exist)

Job Summary:
If working with students and having an impact on their futures excites you, this is the opportunity you have been seeking. Join Cal State Fullerton and become an agent of change. California State University, Fullerton is searching for a Graduation Specialist (Student Services Professional III). The Graduation Specialist (Student Services Professional III) should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the direction of the Assistant Vice President for Student Success/Director of Academic Advisement and the Associate Dean for the Mihaylo College of Business and Economics (MCBE), the Graduation Specialist (Student Services Professional III) provides academic advisement and information on University policies, procedures, and graduation requirements to the upper division, undergraduate students, by utilizing an advanced, developmental, problem solving approach, rather than a prescriptive application, to assist students in degree completion.

Advises Mihaylo College of Business and Economics (MCBE) students who are enrolled in a broad array of majors, provides significant and frequent advising opportunities, makes decisions in individual cases to resolve student problems where guidelines and precedence do not exist, tracking each student cohort thereafter to ensure degree completion. The graduation specialist will independently determine approaches and techniques to utilize in advising situations, and within established parameters, independently determines campus services and other resources to be provided to individuals or groups of students; and recommends changes on varied matters both within and outside the area of specific assignment. Collaborates with departments and faculty to plan, organize, and coordinate MCBE-based interactive seminars specifically designed to support graduating seniors. Following each graduation term, graduation specialist will analyze individual or group challenges, present this information by compiling assessment and retention data, prepare reports for collaborative review, and will act as the spokesperson within the position's area of expertise. The outcomes will be analyzed by the graduation specialist, and programmatic changes will be implemented as needed. Conducts complex student service advising sessions, both individually and in group settings, which involves administrative planning and coordination. Collaborates as a team member on delivery of New Student Orientation, transfer student advising, student retention initiatives, and academic success workshops. Supports students in pursuing their educational goals by providing factual data about degree requirements related to student aptitudes, interests, and abilities. Conducts outreach presentations and collaborates with CSUF academic colleges and departments to inform students of advising services, degree requirements, and the Titan Degree Audit. Directly supports students requiring Grad Check/TDA corrections, requesting information on university petitions, and needing guidance on applying for graduation. Collaborates closely with Records to address identified student challenges, using a preventative approach in solving problems impacting graduation.

Supports senior students with rectifying issues, providing multiple solutions, and directing assistance prior to graduation. Creates specific action plans for degree completion for students' deferred graduation and communicates appropriate action steps to students. Maintains a database of students supported, challenges experienced, and overall outcomes. Presents information to the MCBE Associate Dean and the Director of Academic Advisement weekly. Reports documented evidence and progress of case studies requiring additional support. Conducts ongoing analysis of deferred graduation data within each specific cohort to identify common trends and errors resulting in failure to graduate, and provides solution-centered recommendations to decrease the rate of occurrence. Develops, implements, and assesses programs specifically designed to increase retention and facilitate graduation based on student need and demand. Acts as a liaison between the Graduation Unit, major departments, Academic Advisement, Records, and the Titan Degree Audit department (DARS Coordinator) to ensure efficiency. Utilizes advanced human relations skills and abilities to interact with highly visible groups including underrepresented and first generation student populations to close the achievement gap and increase facilitation to graduation. Other duties as assigned.

Essential Qualifications:
Bachelors degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A masters degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

Special Working Conditions:
Occasional evening and weekend hours may be required. This is a temporary position to end on or before June 30, 2019 with a possibility of renewal on an annual basis if program needs exist.

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

Hiring Preference:

Application Deadline: 21-Dec-2017

Apply online at: https://sjobs.brassring.com/TGWEbHost/jobdetails.aspx?partnerid=11720&siteid=76&AReq=9983BR