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Chief Information Services Officer
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Position Number: 3197060
Location: Glendora, CA
Position Type: Computer and Information Technology

Posting Number: 0601024

Position Title: Chief Information Services Officer (453201-2022070-062022-01)

Posting Date: 06-30-2022

Closing Date: Open Until Filled

First Consideration Date: 08-25-2022

Department/Division: Office of the Superintendent/President

Funding: District Funded

Job Category: Management (Classified)

Assignment: Full-Time

Percentage Employee: 100%

Months per Year: 12 months

Work Days per Week: See "Work Schedule per Day" below.

Work Schedule per Day: Generally, Monday through Friday, 8:00 a.m. to 5:00 p.m.; however, this is an exempt management/supervisory-level position requiring some weekend, holiday, and non-conventional working hours in addition to the regular working hours of a collegiate environment.

Work Shift for this Position (select all that apply): Days

FLSA: Exempt

Placement/Range: 81-1; $158,873/yr plus 2.5% for a verified doctorate from an accredited institution.

Pay Rate: See "Placement/Range/Pay Rate" below.

Benefits: Initial placement on the management salary schedule is 81-1 ($158,873/yr.); however, the Superintendent/President may recommend to the Board of Trustees an initial salary placement at a higher step. The ceiling for this position is capped at 81-8 ($209,068/yr.).

Salary listed includes a temporary 2% increase that expires on 12/31/23.

BENEFITS
The District provides a fully paid, comprehensive program of fringe benefits including major medical, dental, and vision insurance for full-time employees and eligible dependents. Life insurance provided for employee only. Also, currently included each year are 17 paid holidays, 22 vacation days and 12 illness days.

A Complete Application Packet Includes:
Resume
Cover Letter
Transcripts
Optional Applicant Documents
Other Document (s)
Licenses and Certificates

About Citrus College
Celebrating over 100 years of service, Citrus College is located in Glendora in the foothills of the San Gabriel Mountains, approximately twenty-five miles northeast of metropolitan Los Angeles. The college has the distinction of being the oldest community college in Los Angeles County and the fifth oldest in the state.

Citrus College was founded in 1915 under the leadership of Dr. Floyd S. Hayden, who helped bring the community college movement to California. From 1915 to 1961, the college was operated by the Citrus Union High School District.

In July 1961, the Citrus Community College District was created to include the Azusa and Glendora unified school districts. In 1967, the district expanded to include the Claremont, Duarte and Monrovia school districts.

Today, Citrus College occupies a 104-acre campus. The college is currently experiencing a major facilities expansion project that will change the look of the campus.

The college enrolled 27 students in 1915 and currently the college serves more than 19,000 students annually.

Classes are offered on a 16-week calendar (fall and spring semesters), as well as in a variety of non-traditional scheduling options: winter intersession, evenings, summer sessions, and optional class formats, such as online education courses.

Mission Statement
Citrus College provides students with quality educational experiences and support services that lead to the successful completion of degrees, transfer, certificates, career/technical education, and basic skills proficiency. The college fosters academic and career success through the development of critical thinking, effective communication, creativity, and cultural awareness in a safe, accessible and affordable learning environment. In meeting the needs of our demographically diverse student population, we embrace equity and accountability through measurable learning outcomes, ethical data-driven decisions and student achievements.

Accreditation
Citrus College is accredited by the Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges, 10 Commercial Blvd., Suite 204, Novato, CA 94949, (415) 506-0234), an institutional accrediting body recognized by the Council for Higher Education Accreditation and the U.S. Department of Education. Additional information about accreditation, including filing of complaints against member institutions, can be found at www.accjc.org.

POSITION SUMMARY
Under the direction and supervision of the Superintendent/President, the Chief Information Services Officer (CISO) is responsible for providing vision and leadership to the District on emerging trends, information technology issues, policies, technology investment, and the integration of information technology services consistent with the District's overall mission and program needs.

The CISO provides leadership for instructional technology, administrative computing, technology infrastructure, desktop support, user training, web services and support, and telecommunication technology. The CISO will work collaboratively with District constituent groups in setting priorities for the deployment of information technology to carry out the educational and administrative goals and objectives of the District; will represent the District in state, regional, and vendor information forums; will keep abreast of information technology developments and their appropriate applications within the District; and, will plan and implement campus information technology infrastructure upgrades. The CISO is accountable for accomplishing departmental planning and operational goals and objectives and for furthering District goals and objectives within general policy guidelines.

This is a 12-month classified management position.

Essential Duties and Responsibilities:
--Manages the Technology and Computer Services Department (TeCS) and provides leadership and direction by developing and articulating a shared vision of technology uses and benefits.
--Assumes full management responsibility for all Technology and Computer Services Department programs, services, and activities, including information systems infrastructure, network administration, academic technology support, and telecommunication systems.
--Develops, reviews, and directs the implementation of goals, objectives, policies, procedures, and work standards for the department; establishes, within District policy, appropriate budget, service, and staffing levels.
--Manages and participates in the development and administration of the department's annual budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; directs and implements adjustments as necessary. Prepares and monitors budget for all assigned programs.
--Ensures confidentiality, security, and integrity of all electronic information assets and information technology infrastructure. Supports the mission of the District though innovative, secure and stable technology solutions.
--Develops and maintains a student portal through the implementation of relevant, new, and intuitive technology.
--Oversees and manages the administration and maintenance of the District's information technology infrastructure.
--Develops and implements systematic controls and edits to ensure accuracy of all computer services applications.
--Directs website services operations.
--Assesses, redesigns, and maintains the college website in consultation with key college constituents (i.e. academic affairs, student services, external and governmental relations).
--Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
--Provides recommendations to the Superintendent/President and members of the Cabinet team for major hardware and software lease or purchases. Evaluates, selects, and approves District-wide computer purchases.
--Directs the planning and maintenance of the District's administrative software system. Provides strategic advice on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in operational systems and security.
--Oversees long-term information systems strategies to plan for and control network upgrades and growth; evaluates and implements new technologies; encourages innovation among technical staff in the utilization and implementation of ideas and techniques.
--Develops and oversees an enterprise resource planning system architecture, defines standards and protocols for data exchange, communications, software, and interconnection of District network systems.
--Updates and maintains the Technology Master Plan.
--Provides strategic advice on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in operational systems and security. Develops and implements strategies for disaster security/recovery.
--Serves as chairperson and coordinates the activities of the District's technology advisory groups. Participates in planning the integration of technology into college-wide planning. Conducts a variety of District-wide technology focused organizational and operational studies.
--Oversees the development of consultant requests for proposals for professional services.
--Implements and may present various end-user training sessions on IT system operations and functionality.

Knowledge, Skills and Abilities:
--Prepares state and federal reports on District technology to meet state and federal reporting requirements. Ensures compliance with local, state, and federal regulations.
--Selects, trains, motivates, evaluates, and directs department personnel.
--Supervises and evaluates personnel in assigned areas.
--Administers the collective bargaining agreements among the District and the classified union.
--Creates an atmosphere of collegiality and support the goals of participatory governance.
--Resolves conflict.
--Serves in the selection and evaluation of division personnel.
--Performs other duties as assigned that support the overall objective of the position and the District's mission and philosophy.

Minimum Qualifications:
--Possession of a Master's degree in business administration, information management, information technology, computer science, engineering, or related field.
--A minimum of three (3) years of successful leadership experience as a senior administrator at an institution of higher education in the technology field.
--Evidence of ability to communicate effectively, in English, with a diverse population both orally and in writing.
--Evidence of ability to work effectively as a member of the administration team.
--Evidence of experience and training in the utilization of technology in administrative practice.
--Evidence of experience supervising a complex administrative department responsible for implementation of state and federal regulations.
--Evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students, faculty, and staff.

Preferred Qualifications:
--Five (5) years of successful leadership experience as a senior administrator at an institution of higher learning in the technology field.

Special Instructions to Applicants: CITRUS COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of the District not to discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one of more of these actual or perceived characteristics.

SPECIAL INSTRUCTIONS TO APPLICANTS
Applications are considered legal documents, and as such, all areas of the application must be completed, or your application packet will be considered incomplete and will not be moved forward. While it may be appropriate in some areas of your application to use "NA" (not applicable), do not use terms such as "see resume" or "see attached". When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.

Applicants are responsible for ensuring that all required documents, and those additional documents you choose to include, are attached BEFORE clicking the "Finished Attaching Documents" button and confirming. It is advisable to attach "Optional" documents first, and then "Required" documents once you are ready to click on the "Finished Attaching Documents" button and confirming.

Application and Supplemental Questionnaire must be complete. A resume will not substitute for a fully completed employment application and supplemental questionnaire. Incomplete applications will be rejected. When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.

Additional documents CANNOT be added to your electronic application packet once you click on "Finished Attaching Documents" and receive your confirmation number; so, please be sure you have all documents you will upload handy and in an electronic format. THE APPLICANT TRACKING SYSTEM WILL NOT ACCEPT DOCUMENTS LARGER THAN 2MB. IF YOUR DOCUMENTS DO NOT UPLOAD, PLEASE RESIZE. If you do not have all your documents handy at the time you are applying for the position, we advise you to click on "Finish Attaching Documents Later". Be sure, however, to finish attaching your documents BEFORE the close or first consideration date for the position. Please remember, you will NOT be able to attach additional documents after you have selected "Finished Attaching Documents" and have received a confirmation number, and you will not be able to apply for a position after the position has closed.

Please note, should an applicant apply for a position more than once, only the most recently received application packet will be the one screened for completeness. All others will be deemed inactive, and will not be considered, regardless of completeness.

We regret we are unable to accept faxed, emailed, mailed, or hand delivered application materials outside the online Applicant Tracking System (ATS). Only application materials submitted through this electronic format will be accepted. Exception: The Citrus College Form 101 must be mailed, or hand delivered to the Director of Human Resources in a sealed, confidential envelope.

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.

About Transcripts:
--Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.
--Official transcripts will be required at the time of the job offer.
--Transcripts must be from the awarding institution and must show that the degree has been awarded (or conferred) and the year.
--Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position.
--All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position.
--Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bona fide U.S. evaluation service.

Selection Procedure:
--A selection committee will review application packages of those candidates who have met the minimum qualifications for this position and will select a limited number of qualified candidates for an interview.
--Each candidate may be asked to make a presentation on a topic of the selection committee's choice. The candidate will be informed of the topic when an interview appointment is scheduled.
--Each candidate may be asked to provide a sample of his or her writing ability just prior to the interview.
--Travel costs must be borne by the applicant.
--Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President.
--If selected as a finalist, the candidate permits the District to contact the current and former employer(s) to investigate past employment history.

Quicklink for Posting employment.citruscollege.edu/applicants/Central?quickFind=52238