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Assistant Director, Academic Programs
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Position Number: 5090364
Location: Syracuse, NY
Position Type: Academic Vice Presidents and Provosts

Assistant Director, Academic Programs

Job #: 040345
Location Syracuse, NY
Pay Range: $58,500 - $62,500
Hours: Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)

Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
Since its founding in 2017, the Center for Learning and Student Success (CLASS) has designed and delivered a growing set of academic support services to Syracuse University students. The Center, a unit within Academic Affairs, is located in Bird Library at the heart of campus. CLASS programming encompasses two broad areas: (1) tutoring and related academic support and (2) academic and professional standards education and academic integrity case management.

The Assistant Director for Academic Programs will design and oversee student-facing academic support programming, including peer tutoring and coaching. Responsibilities include hiring, supervision, support and evaluation of the more than 80 student workers CLASS hires annually to provide peer-based group and one-on-one tutoring, academic coaching, mindfulness workshops, Maximize Your Learning sessions and other programming.

The Assistant Director partners closely with the assistant director for academic expectations and the CLASS associate director to coordinate and evaluate the Center's services and activities. The assistant director also collaborates with faculty and advisors across campus to ensure that CLASS programming aligns with course learning objectives and student learning interests and needs.

Qualifications:

Bachelors degree plus at least three years experience in teaching and learning involving policy or program administration, preferably in a higher education setting.
Masters degree or Ph.D. in higher education or a field relevant to policy and administration strongly preferred.
Supervisory experience and demonstrated supervisory skills are required.
Experience in the adoption and use of software for program administration is strongly preferred.

Job Specific Qualifications:

Proven ability and sensitivity in working with students from varied backgrounds and with varying perspectives.
Ability to work collaboratively, creatively, and diplomatically to problem solve complex matters with faculty, senior administrators, staff, and students across the University, as well as with colleagues within CLASS.
Excellent analytic, critical thinking, organizational & communication skills. Ability to work with sensitivity and diplomacy and without direct supervision on high stakes matters that can be emotionally charged for faculty, students and parents.
Experience designing and conducting training, preferably in the administration of policies or procedures.
Knowledge of and proficiency in the use of web-based programs for the delivery and support of academic support programming.

Responsibilities:

Coordinate logistics related to the operation and flow of direct academic support program service delivery to students.
Oversight of hiring, training, supervising and evaluation of CLASS student employees, both undergraduate and graduate students.
Direct responsibility specific to the oversight of budgets for student employees. Assist with planning and oversight of budget for academic support programming.
Planning and development of new academic support programs, in collaboration with University faculty, department chairs, and administration, to include tutoring, academic coaching, workshops and clinics.
Responsible for maintenance of Syracuse University, one on one tutoring system. This includes campus collaboration with faculty and staff to identify tutors and issuing vouchers to SU students, communication with the Office of Student Right & Responsibilities, in the hiring process and direct work with the vendor to continue to improve services for SU students.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:
Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/104317

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.