Job Details

Instructional Technologist

Position Number: 9934455
Location: San Francisco, United States
Position Type: Instructional Technology and Design

Instructional Technologist
University of San Francisco

R0013068
USF Hilltop Campus

Job Title:

Instructional Technologist

Job Summary:

The Instructional Technologist provides faculty and staff with training and support on USF's teaching and learning technologies. The position develops training materials and media for self-paced learning, leads small-group and individual workshops over Zoom and in person, and contributes to multimedia, accessibility, and AI-related initiatives.

The Instructional Technologist works with guidance from senior DLI staff. Administration of the supported platforms is handled by other DLI and IT staff; this position works with those administrators to relay faculty needs and usage trends and to ensure that technologies are pedagogically sound, accessible, and well used.

Full Job Description:

Essential Job Responsibilities

Training, Workshops, and Faculty Consultation

* Lead synchronous Zoom-hosted and in-person small-group and one-on-one workshops on teaching and learning technologies and multimedia tools.

* Develop self-paced training materials, tutorials, job aids, and media that present technologies in clear, practical terms for faculty and staff at all levels of technical proficiency.

* Apply adult learning and instructional design principles in the design and delivery of training.

* Advise faculty on instructional technology best practices and help them identify tools that fit their teaching goals.

* Provide training and consultation on DLI-supported technologies, including Panopto, Zoom, Simple Syllabus, Poll Everywhere, Gradescope, Turnitin, and Respondus (LockDown Browser and Monitor).

* Provide Panopto training and faculty support, including guidance on planning video projects and answering recording and media questions.

* Provide training and support for faculty and staff using video and audio in teaching and learning, recording with tools such as Panopto and Zoom.

* Provide training and support for classroom engagement platform, Poll Everywhere. Supporting faculty in the development of polls and surveys and presentation of them in the classroom and meetings.

* Refer faculty and staff who need professional media production to the appropriate DLI or campus media team.

Accessibility, UDL, Academic Integrity and Compliance

* Apply digital accessibility standards (WCAG 2.2 AA, or the standard adopted by USF) in training, documentation, and media, including captioning and transcript workflows and accessible slides and video.

* Support faculty in remediating course content and media, and apply Universal Design for Learning (UDL) principles in guidance on media.

* Provide training and support for Turnitin and Respondus, addressing academic integrity considerations, responsible interpretation of similarity and AI-writing indicators, and student privacy and accessibility implications.

* Provide training and support for Everway, an accessibility platform to support student learning and success.

* Advise faculty on copyright, fair use, and appropriate use of digital media in online environments, and refer complex questions to the appropriate university offices.

AI and Emerging Technology

* Contribute to workshops in the AI Certification program and help develop materials on the effective and ethical use of generative AI in teaching and learning, including academic integrity and privacy.

* Provide training and support for Gradescope, an AI supported platform for assessment administration and digital grading used to streamline how instructors grade paper, digital, and code-based work.

* Research emerging instructional technologies, including AI-enabled tools, and participate in pilots and evaluations led by senior DLI staff.

Assessment, Collaboration, and Team Contribution

* Provide training and support for Simple Syllabus, USF's syllabus development and management platform. Support faculty in the development and design of program and school/college syllabus templates, creating a standard format and distribution process for course syllabi and university policies.

* Participate in measuring the effectiveness of training and support, both in person and online, and make improvements as needed.

* Prepare monthly reports of training attendance and usage metrics.

* Work with platform administrators to relay faculty needs, common questions, and usage trends.

* Collaborate with DLI colleagues on the design and development of faculty and staff technology-supported projects.

* Contribute articles to the monthly DLI electronic newsletter.

* Attend monthly DLI meetings and comply with DLI departmental procedures and policies, including the use of collaboration and communication tools (email, phone, Google Workspace).

* Perform other duties as assigned in DLI.

Required Qualifications

* Bachelor's degree in educational or instructional technology, instructional design, or a related field, or an equivalent combination of education and experience.

* Minimum of two years of experience in training or support in educational technology, multimedia, or communication technologies; higher education experience is a plus.

* Experience training or supporting others in the use of video and audio tools, such as lecture capture and web conferencing platforms.

* Working familiarity with a learning management system (Canvas preferred) sufficient to integrate and share media in course sites.

* Working knowledge of digital accessibility standards (WCAG) and captioning workflows.

* Ability to work successfully with faculty and staff at all levels of technical proficiency.

* Experience developing training documentation, tutorials, and job aids.

* Proficiency in Microsoft Office, Google Workspace, and other productivity applications.

* Customer focused, with proven technical problem-solving ability.

* Excellent verbal, written, and interpersonal communication and presentation skills.

Preferred Qualifications

* Master's degree in educational or instructional technology, instructional design, or a related field.

* Experience with Panopto, Gradescope, Poll Everywhere, Turnitin, Respondus, or Simple Syllabus.

* Familiarity with generative AI tools in teaching and learning, and with academic integrity considerations.

* Knowledge of adult learning theory, Universal Design for Learning, and copyright and fair use.

* Experience with administrative systems in higher education.

Full-Time/Part-Time:

Full time

Pay Rate:

Salary

Salary Range :

$80,000-$90,000

To apply, visit https://usfca.wd5.myworkdayjobs.com/en-US/USF_Staff/job/USF-Hilltop-Campus/Instructional-Technologist_R0013068.

The University of San Francisco is located in the heart of one of the world's most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student's passion for social justice and a desire to "Change the World From Here." For more information, visit http://www.usfca.edu.