Job Details

Access Services Coordinator

Position Number: 7097309
Location: Salt Lake City, UT
Position Type: Libraries

Access Services Coordinator

Job Summary

Under the supervision of the Acquisitions & Access Services Librarian, the Access Services Coordinator tracks the library services of Circulation, Interlibrary Loan (ILL), and physical Course Reserves. Assists the Service On Site (SOS) team at the Information Desks with library-related processes and troubleshooting. Follows established policies and practices in conjunction with applying general library knowledge in completing assigned tasks.

Responsibilities
Circulation duties:

Tracks hold and delivery requests for campus libraries' and ILL items daily.
Performs book-drop retrievals and reshelving of library materials daily Organizes and maintains the library materials in the Course Reserves room, including the Reserve shelves, the Hold shelf, and electronics charging cords.
Processes and maintains physical Course Reserves items Serves as a liaison between patrons, library staff/management, and library faculty Tracks and reconciles overdue and lost items.
Resolves or triages SOS inquiries, patron inquiries, and Circulation-related issues.
Coordinates with the counterparts of the other campus libraries (Marriott Library, Eccles Health Science Library, and McKay Music Library) to provide seamless campus delivery service Creates hold/delivery requests of campus libraries' and ILL items for Law faculty members and delivers the items to their faculty mailboxes.
Cares for physical library materials and identifies and reports problems.

Interlibrary Loan (ILL) duties:

Tracks ILL requests with ILLiad and Alma.
Processes ILL requests by verifying the ownership of requested materials, sends out ILL requests for materials not owned by Faust Law Library, and receives and returns materials from/to other libraries.
Reconciles overdue ILL items and creates invoices for the borrowing libraries.

Other duties:

Maintains the Library Bulletin Board to promote library collections, services, events, or databases weekly.
Maintains the Faculty Publication in the Display Case and the Dean's Suite, and updates/rotates them monthly.
Assists and collaborates with the Acquisitions & Access Services Librarian with collection-related tasks.
Maintains good communication with the SOS team members and their supervisor, and coordinates with the SOS team supervisor as needed.
Participates in SOS training to provide basic library training.
Maintains and updates documentation related to assigned duties.
Takes Reference shifts as needed.
Other duties as assigned.

Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
Two years library, data entry, clerical or related experience required or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communication skills are also required. Familiarity with a foreign language may be preferred in some areas.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Detail-oriented, organized, collaborative, and self-motivated.
Ability to communicate and coordinate work with others and establish and maintain effective working relationships within the department and beyond.
Experience using library systems such as Alma, Primo, and ILLiad
Knowledge of library operations, library collection and its management practices, and the Library of Congress classification system.
Basic skills in Microsoft Outlook, Teams, Word, and Excel.
Experience at an academic library.
Experience in customer service.

Special Instructions

Requisition Number: PRN44790B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday-Friday
Department: 00096 - College of Law - Dean
Location: Campus
Pay Rate Range: 9.62 to 17.17
Close Date: 6/30/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/200457