Job Details

Part-Time House Manager House Manager - Cornish Playhouse

Position Number: 6957566
Location: Seattle, WA
Position Type: Fine and Applied Arts - Theatre and Dance

Part-Time House Manager House Manager - Cornish Playhouse

Seattle University

Part-Time House Manager House Manager - Cornish Playhouse

FLSA Status: Nonexempt

Months Per Year: 12

Hours Per Week: 20

Employment Status: Part-Time

Work Model: On-site

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies

Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.

Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.

Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.

Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.

Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.

Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description

The primary purpose of the Front-of-House Manager is to ensure the safety and comfort of patrons, maintain a smooth functioning, professional, customer service-oriented Front of House for Cornish's productions and external rental events, act as a liaison between Stage Management, Box Office and the Front of House and oversee volunteer usher program on the day of event.

Detailed Duties and Responsibilities:

Manage front-of-house operations, supervising volunteer ushers and student employees during events.
Supports the Patron Services Coordinator by assisting with the maintenance of the volunteer program, including recruitment, scheduling, communication, and community outreach efforts.
Prepare detailed House Manager reports following each performance and assist with front-of-house equipment inventory management.
Monitor and maintain the cleanliness of public areas, including the theater house, all areas of the lobby, and courtyard.
Coordinate with the Stage Manager and Box Office to ensure smooth operation of the Front of House during performances and events.
Oversee the seating of late patrons and aid patrons with concerns regarding access and ADA compliance.
Resolve patron concerns and/or, if necessary, escalate problems to the Patron Services Manager, External Rentals Manager, Cornish Security, or Human Resources.
Assist with setting up and breaking down for events as assigned.
Manage and distribute Assisted Listening Devices, reporting issues as needed.
Oversee building security before, during, and after events in coordination with Cornish and Seattle Center Security.
Promptly submits facilities tickets for needed facility repairs to venues. As needed, will work as box office for university events.
Confidently respond to emergency situations involving patrons and/or the facility.
Monitor and recycle used marketing collateral such as posters and programs.
Act as primary venue manager and contact for non-theatrical events as dispatched - liaise with catering team, vendors, and clients to ensure smooth event operations.
Assist with projects as assigned that are related to this role.

Qualifications

Demonstrates strong customer service experience.
Ability to work positively with professional production teams, faculty, and theater staff.
Effective interpersonal skills and ability to effectively communicate, both orally and in written form.
Proven organizational skills; proven ability to effectively manage multiple priorities.
Understanding of crowd management and evacuation procedures with large crowds.
Proven leadership skills and ability to effectively manage and clearly delegate tasks to direct reports and volunteers.
Flexibility to work nights, weekends and holidays.
Proficient in Microsoft and emails and applications.
Comfortable with answering phone calls and dealing directly with the public.

Preferred Qualification:

CPR/First Aid/AED certifications.

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.

Compensation at a Glance

Salary Range: $25.00 per hour

Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.

Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

All employment offers are contingent upon the successful completion of a background check.

To apply, please visit: https://seattleu.csod.com/ux/ats/careersite/8/home/requisition/3033?c=seattleu