Job Details

IT Business Analyst, Intermediate

Position Number: 6839317
Location: Statesboro, GA
Position Type: Business - Information Systems and Technology

IT Business Analyst, Intermediate

Job ID: 293887
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus - Statesboro, GA

Department Information

Information Technology Services

Job Summary

Functions as a liaison and subject matter expert for IT Services in an assigned department. Facilitates the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency, productivity, and value to the University. Serves as technical lead when developing project specifications and requirements both internal to the department and cross-departmental.

Responsibilities

Collaborate with departments to identify process improvements, document and communicate business needs and provide IT solutions
Plan, elicit, capture, analyze and validate business, functional and technical requirements
Facilitate requirements elicitation sessions and walk through with business and IT resources
Evolve into a subject-matter expert who can easily liaise between other departments
Perform current state analysis of existing business systems, applications and functions
Answer questions and clarify requirements for projects and enhancements during the discovery phase
Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects
Understand the relationships, dependencies, and impact of neighboring business functions
Understand core systems, applications, and technical platforms

Required Qualifications

Educational Requirements

Bachelor's Degree from an accredited institution

Required Experience

Three (3) or more years of work-related experience

Preferred Qualifications

Additional Preferred Qualifications

Familiarity with regulatory policies and procedures such as HIPAA, PCI, and FERPA

Preferred Experience

Experience with Enterprise and/or Line-Of-Business applications in the Higher Education environment
Experience with Higher Education Auxiliary Enterprises (Retail Services, Dining, Card Services, Parking and Transportation), Life Safety, University Housing, Student Health Services,

Facility Services, Controllers/Financials, and Human Resources

Proposed Salary

Commensurate with experience

This is an exempt position paid on a monthly basis.

Required Documents to Attach

Resume
Cover Letter
Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service
Ability to support various constituencies served by the University
Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
Ability to prioritize, multi-task, address issues quickly and professionally, and meet deadlines
Demonstrated ability to work in a team of cross-functional environment
Must be highly analytical, have a passion for details, and capable of translating analytical insights into action

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

Effective communication (verbal and written), organizational and human relations skills
Excellent interpersonal skills

Apply Before Date

February 19, 2026

Application review may begin as early as January 15, 2026.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation/

Georgia Southern University is a Tobacco and Smoke-Free Community.

Equal Employment Opportunity

Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

Must be able to perform duties and responsibilities with or without reasonable accommodation.
Work generally performed in an office environment.
Workweek may occasionally extend beyond 40 hours.
Travel may be required.

Background Check

Position of Trust + Education

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=293887&PostingSeq=1