Job Details

Healthcare Quality and Safety Program Manager

Position Number: 6794113
Location: Boulder, CO
Position Type: Health - Healthcare Administration

Healthcare Quality and Safety Program Manager

Requisition Number: 68954
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 05-Jan-2026
Date Posted:

Job Summary

Student Health and Wellbeing at CU Boulder encourages applications for a Healthcare Quality and Safety Program Manager! This role provides a critical leadership role within CU Boulder's Health and Well-being (HWB) team, managing the development and implementation of comprehensive quality and safety programs across the continuum of care and services. This position ensures the development, implementation, and evaluation of quality-related policies, practices, and programs and is accountable for the management of these programs, including reporting of quality and patient safety metrics, reporting of clinical and outcome data, regulatory and accreditation compliance, and education and training on standard processes. This position is responsible for integrating quality improvement into all aspects of Health & Well-being by incorporating peer review, improvement methodology, infection prevention and safety, and risk management. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

Medical Operations & Compliance staff in Student Health and Wellbeing understand and are committed to the unique health concerns of our student population, making us an unparalleled source of advocacy for student wellness at CU Boulder! The Wardenburg Medical Clinic provides a wide range of health care services for students including: primary care for illnesses and injuries, as well as chronic conditions, physicals, sexually transmitted infection testing and treatment, allergy shots, vaccinations, travel health care, and concussion care.

What Your Key Responsibilities Will Be

Quality and Safety Program Design & Implementation

Ensure implementation, maintenance and evaluation of efficient, integrated, department-wide quality improvement, regulatory readiness, and patient safety programs, engaging collaborators to improve organizational performance using evidence-based practice based on available data.
Be a resource for leadership, medical, and other HWB staff for improving performance related to quality, safety, processes, and operations. Provide leadership and reporting for design, implementation, and maintenance of improvement systems enabling HWB to meet AAAHC accreditation standards and improve clinical and operational outcomes.
Coordinate and monitor efforts of various departments related to safety and quality. Develop and maintain corresponding dashboards for ongoing quality and healthcare safety monitoring.
Lead 3-5 active improvement activities including design, team member identification and communication, data collection, analysis, reporting, system testing, and follow-up related to quality improvement, assurance, and healthcare safety. Collaborate as an improvement coach and liaison for other Unit-led improvement activities. Lead Quality Improvement Committee meetings, including HWB leadership and partners. Prepare and disseminate reports regarding improvement findings including reports required for accreditation and annual program summary reports for the HWB Governing Body.
Review and use information from external and internal benchmarking programs. Participate in developing performance metrics internally and as requested by external agencies. Develop and maintain mechanisms for communication of quality and patient safety related information.
Report to the Governing Body on key quality indicators, including patient and staff safety, clinical excellence, customer satisfaction, regulatory readiness, etc.
Review safety incident reports and participate in/facilitate root cause analysis as needed.
Develop, supervise and facilitate Quality Improvement education and trainings for staff regarding QI concepts and methodologies, and ongoing programs. Embed a spirit of continuous improvement in all levels of HWB.

Scholarly Dissemination & Professional Engagement

Prepare abstracts, posters, and oral presentations to highlight program initiatives and outcomes at local, regional, and national conferences.
Assist with drafting and submitting manuscripts for peer-reviewed journals relating to quality improvement and healthcare delivery.
Collaborate with interdisciplinary team members and collaborators to co-author scholarly products.
Maintain awareness of emerging literature and standard processes in quality improvement and patient safety, incorporating relevant findings into program dissemination.
Support the development of educational materials, case studies, and reports to share program outcomes.

What You Should Know

This is a hybrid position, with 3-4 days a week required to be in person. The role has an anticipated work schedule of Monday - Friday during regular business hours, and is not expected to work University recognized holidays, weekends, or evenings, and will not be on call at any time.
The position has regular interaction throughout clinical and administrative areas.

What We Can Offer

The salary range for this role is $70,900 - $88,600 annually.

Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be collaborative. Be strategic. Be Boulder.

What We Require

Bachelor's degree.
5 years relevant experience in the Quality Improvement/Quality Assurance or healthcare field.
Project management experience (leading cross-functional teams, managing timelines/results).
Experience using data analysis and visualization tools (Tableau, Power BI, Excel, etc.).

What You Will Need

Excellent interpersonal communication and facilitation skills (able to engage clinical staff, leadership, and committees).
Understanding of patient safety and quality frameworks (IHI Model for Improvement, Baldrige, Donabedian model).
Able to work with sensitive patient data in compliance with HIPAA and/or FERPA.
Ability to take responsibility for actions and contributions; demonstrate honesty and integrity; address issues promptly; commit to organizational success and cultivate commitment in others.
Adaptability: Maintain effectiveness during significant changes; remain flexible with evolving structures, processes, and cultures.
Leverage data (EHR and other sources) to enhance outcomes and workflows; apply knowledge of HWB functions, AAAHC standards, and relevant laws/regulations (HIPAA, FERPA) to guide program and policy improvement.
Ability to work across teams to achieve shared goals; treat others with respect; value contributions; and communicate effectively with diverse audiences (clinical, lay, executive).
Prioritize and manage time, resources, and budgets effectively; develop and implement project timelines; evaluate and adjust approaches as needed.
Able to build respectful, positive relationships and support colleagues in achieving goals and completing work.

Special Instructions

To apply, please submit the following materials:

A current resume.
A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by January 5, 2026 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Healthcare-Quality-and-Safety-Program-Manager/68954