Job Details

Dental Insurance Coordinator

Position Number: 6523650
Location: Pomona, CA
Position Type: Medicine - Dentistry

Dental Insurance Coordinator

Posting Number: S01674
Campus:
Department: 1915-Dental Center

Classification Pay Scale
In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.

Expected Pay Scale
Minimum: $21.00 Hourly
Maximum $23.00 Hourly

Job Summary

The Dental Insurance Coordinator supports the CDM clinical enterprise by acting as a liaison between patients, students, staff, faculty, and insurance providers. This role is primarily responsible for coordinating Patient Care Coordinators, Dental Insurance Biller and other key personnel on matters related to Denti-Cal and private insurance plans and assisting with the resolution of insurance-related issues.

The Dental Insurance Coordinator also assists with verifying dental insurance benefits and supports accurate and timely processing of insurance claims and maintains up-to-date patient insurance records to support efficient clinic operations.

Knowledge, Skills and Abilities

Individuals must possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Experience in the policies and procedures of a multi-provider dental practice, preferably within a dental school environment.
Dental services billing experience with knowledge of billing for Denti-Cal & private insurance companies.
Experience in working in an electronic health record and electronic billing.
Must have working knowledge of the laws governing billing and collections efforts.
Excellent verbal and written communication skills. Must be able to effectively interact with health care professionals, students, and patients. Bilingual ability helpful.
Experience with computers, Microsoft office, printers, calculators, fax machine, copy machine operation, and telephone operation.

Required Qualifications

Education: Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
Experience:
- Minimum of 2-3 years of administrative experience in a dental office or large dental clinic, with dental insurance billing including Denti-Cal Billing.
- Knowledge of dental terminology.
- Experience using dental Electronic Health Record

Preferred Qualifications

Preference will be given to candidates with experience in dental education.

Experience:
- Registered Dental Assistant or previous dental assisting experience.
- Bilingual (Spanish/English)

Posting Date: 08/29/2025
Closing Date:

Essential Job Duties

To apply, visit https://jobs.westernu.edu/postings/34083