Job Details

Clinical Office Manager- UVU Community Mental Health Clinic

Position Number: 6508353
Location: Orem, UT
Position Type: Health and Medical Services

Clinical Office Manager- UVU Community Mental Health Clinic

Salary: $51,775.00 - $60,912.00 Annually
Job Type: FT Exempt Salaried Staff
Job Number: FY2604814
Closing: 9/2/2025 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: VP Academic Affairs

Position Announcement

Utah Valley University's Community Mental Health Clinic is dedicated to serving students and the community while supporting the development of future mental health professionals. The Clinical Office Manager plays a vital role in ensuring the clinic runs smoothly and effectively by overseeing daily operations, coordinating client and intern scheduling, and managing administrative staff. This position supports compliance with HIPAA, OSHA, and state privacy regulations while maintaining policies, procedures, and clinic systems that promote efficiency and high-quality care.

This role is well-suited for an organized, detail-oriented professional who thrives in a collaborative, mission-driven environment. By managing budgets, assisting with grant processes and audits, and supporting faculty, staff, and stakeholders, the Clinical Office Manager directly contributes to the clinic's growth, sustainability, and positive impact. This position offers the opportunity to combine administrative leadership with meaningful service, helping UVU fulfill its commitment to student success and community well-being.

Summary of Responsibilities

Manages administrative support staff, all work flow, client services, staff training, and staff conflict resolution. Initiates and oversees scheduling of interns and clients. Initiates and leads regularly held staff meetings, addresses and resolves low-level client, faculty and intern complaints, collects customer surveys and feedback, and develops ongoing processes to continually improve clinic office procedures for staff and interns.
Completes ePAF's, job postings and position descriptions, on the online system. Processes new employee paperwork, completes employee orientations, staff requests and office preparations. Responsible for staff performance management for direct reports. Maintains personnel files. Assists with coordinating positive community partnerships and professional contracting services to maintain optimal clinic services.
Assists Director with HIPAA and OSHA compliance: Provides implementation of policies and procedures. Maintains physical and environmental standards to comply with federal and state regulations. Secures knowledge of current and changing HIPAA and OSHA regulations.
Assists Director with budgets and financial transactions, completes purchasing requests according to university policies and procedures; compiles statistics and budget reports; monitors expenditures for compliance with all budgetary policies; interprets budget reports to recommend reallocation of funds for financial responsibility, handles questions regarding budget balances, proper expenditure of funds, travel expenses, budget transfers, etc.
Conducts regular internal audits and assists with external audits as necessary.
Maintains office space and coordinates with facilities for any repairs or updates as needed, order office supplies and equipment. Manages equipment service contracts. Coordinates with purchasing for furniture needs. Assists Director to create and distribute marketing materials, brochures, digital signage, and posters. Orders promotional materials. Participates in the promotion of Community Mental Health Clinic in the community and at select campus events.
Acts as liaison for the Director as necessary to Dean of the College of Humanities & Social Sciences, Clinic Advisory Board Chair, faculty, interns, and public regarding inquiries or complaints. Assists with projects, and performs other job related duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree plus two years of related experience, OR an equivalent combination of education and/or experience related to the Summary of Duties totaling at least six years.

Knowledge / Skills / Abilities

Knowledge

Knowledge of managing a clinical office.
Knowledge of organizational structure, workflow, and operating procedures.
Knowledge of current HIPAA and OSHA federal and state privacy laws, regulations and procedures.
Knowledge of budget and accounting applications.
Knowledge of computer software and software applications.
Knowledge of university policies and procedures.

Skills

Skill in examining and evaluating policy, and implementing new strategies and procedures.
Skill in office methods, practices and procedures.
Skill in creating marketing and promotional materials.
Skill in interpersonal and communication proficiency and the ability to work effectively in a diverse community while promoting the development of others.
Skill in budget preparation and fiscal management utilizing the software applications.
Skill in organizing resources and establishing priorities.

Abilities

Ability to analyze problems and resolve conflict.
Ability to manage an office within a clinic setting.
Ability to develop and implement office policies and procedures.
Ability to supervise support staff.
Ability to be a team player, genuine, personable and approachable.
Ability to be a self-starter with a proactive approach to the job, demonstrating strong management and leadership skills.
Ability to use independent judgement and manage highly sensitive and confidential information.
Ability to represent the department and the interests of the institution.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/5054759/clinical-office-manager-uvu-community-mental-health-clinic

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