Job Details

Business Services Professional

Position Number: 6449832
Location: Colorado Springs, CO
Position Type: Business and Financial Management

Business Services Professional - 37462 University Staff

Description
Business Services Professional

Business & Finance Solutions

Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!

Who We Are

The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Business Services Professional/ HRL to join our team! UCCS offers a diverse and inclusive learning environment that fosters innovation, growth, and the holistic development of its students. The work location for this position is hybrid eligible. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.

At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.

Salary Range: $ 43,443.00 - $56,056.00 annually. Compensation will be commensurate upon experience and qualifications.

Benefits at a Glance

At UCCS, our employees are our most valued asset. We're proud to offer:

Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
Further Your Education: Avail nine waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
Want to know your total compensation? Use our calculator to get the complete picture!

Summary

This position provides comprehensive administrative support to the Facilities Services, Planning, Design & Construction, Parking & Transportation, Business & Finance Solutions, and Sustainability departments. Key responsibilities include ensuring compliance with CU System, UCCS, and Facilities Services policies and procedures. The role serves as the HR Liaison, processing monthly and bi-weekly payroll for all staff categories and ensuring accurate use of time codes. It assists with hiring processes, including filling out requests to fill templates, drafting offer letters, and reviewing position descriptions. Additionally, it provides HR support for position search committees and administrative assistance across multiple areas. The position offers minor in-office IT and WebTMA support, including managing work requests, assisting with work phone deployment, and setting up computer stations. Exceptional customer service is delivered through various communication platforms such as email, phone, in-person, Microsoft Teams, Zoom, and Webex. The role also involves providing training for department staff and maintaining HR-related files and records. Furthermore, it supports financial processes by handling accounts payable and receivable. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.

Essential Functions

The duties and responsibilities of the position include, but are not limited to:

WebTMA Work Order System Support & Office IT (30%)
- View, approve/reject, and convert customer work requests into work orders in TMA, reaching out for additional information as needed.
- Assign work requests to the appropriate trades in TMA and contact supervisors/managers/directors for clarification or emergency requests.
- Complete "Finished" work orders in TMA by entering close dates and verifying data accuracy, filing appropriately per requirements.
- Ensure all chargeable work orders include the necessary cost information and account codes.
- Educate customers on how to enter work requests in TMA through verbal communication, phone, or email.
- Support department staff with questions about general WebTMA use.
- Participate in training internal staff on WebTMA.
- Assist with deployment of issued work cell phones, tablets, laptops or other IT devices.
- Perform minor troubleshooting for IT related issues and coordinate communication with the OIT department for larger IT issues as needed in support of division staff.
- Provide technical support for department personnel with software like Excel, Word, and Outlook.
- Set up and verify conference room technology (laptops, projectors) and ensure all equipment is operational and updated.
- Office equipment upkeep (order supplies, make sure employees have access and are set up with the printer and are trained in use, regular maintenance, and troubleshooting; contacting customer service when needed).
Administrative, Accounts Payable, & Leadership Support (20%)
- Compile, type, and code reports, memos, SOPs, and correspondence using Microsoft Office Suite and Canva.
- Manage phone calls, emails, visitor greetings, and general administrative tasks, including filing and document processing.
- Maintain accurate calendars using Outlook; schedule appointments, meetings, and conference rooms, and arrange catering for events as needed.
- Assign and track employee lockers, and keep various rosters (phone lists, org charts, position reports, and staff directory photos) updated.
- Maintain department bulletin boards with relevant information.
- Organize customer key logs and ensure storage areas are tidy and current.
- Keep conference rooms clean and submit work requests for maintenance when necessary.
- Process SPO/PO invoices as needed ensuring there are enough funds to cover the invoice and that the SPO has not expired.
- Originates journal entries as needed to move expenses and/or to collect monies for chargeable work requests.
- Position works with staff and/or vendor to resolve any financial discrepancies or problems.
- Process Cash Receipts ensuring deposit is credited to correct Speedtype.
- Order/Data entry into CU Marketplace for units as requested.
- Update/Create Excel files with formulas for division reports.
- Travel/Personnel Reimbursement reports.
Human Resources & Payroll Support as department HRL (40%)
- Serve as the Division Payroll/Personnel Liaison (PPL) for approximately 150 employees.
- Maintain confidential HR records and electronic personnel files for departments.
- Receive and submit personnel actions, including promotions, transfers, position fill requests, and terminations.
- Conduct new hire on-boarding.
- Review and analyze position descriptions for accuracy and completeness.
- Advise and train division leadership and staff on pay rules and campus/state policies.
- Act as an Equity Advocate to support division initiatives.
- Assist the division with performance planning, coaching, and feedback techniques.
- Verify and submit performance evaluation documents to HR, ensuring all signatures, goals, and scoring are complete and filed appropriately.
- Respond to audit requests in compliance with state and university requirements.
- Process workers' compensation claims, ensuring all documentation meets standards and deadlines; provide annual in-service training on reporting.
- Track staff on Family Medical Leave in collaboration with HR.
- Update or create Policies and Standard Operating Procedure documents.
Other Duties as Assigned or Requested (10%)
- Partner in organizing department potlucks, contests, and celebrations.
- Provides operational support such as reporting elevator service interruptions, calls regarding bugs or rodents, calls regarding leaks, snow, and ice mitigation, and calls for emergency operational services.
- Send out campus emails to notify stakeholders of Facilities/Construction related operating interruptions.
- Respond to safety emergencies following department practices and procedures.
- Answer incoming calls and customer walk-ins, shared 50/50 between the two Business Services Professional roles.
- Assists with building access using door access intercom security system.

Tentative Search Timeline

Priority will be given to applications submitted by: 08/14/2025
Potential interview dates: 08/25/2025 - 9/5/2025
Potential start date: 10/1/2025.

All employees of the University of Colorado Colorado Springs (UCCS) are required to complete training on policies and procedures administered by the Office of Institutional Equity (OIE), under the supervision of the Associate Vice Chancellor of Institutional Equity/Title IX Coordinator. Required training includes: understanding and reporting conduct prohibited by the sexual misconduct, protected class nondiscrimination, and conflicts of interest in cases of amorous relationships policies, related retaliation, and compliance with accommodations regarding disability, pregnancy or related conditions, and religion. All employees are also designated as "responsible employees" and are required to report conduct prohibited under these policies, and student disclosures of pregnancy or related conditions directly to the OIE and to provide OIE's contact information to any student disclosing pregnancy or related conditions. More information is available at: Policies and Resolution Procedures | Office of Institutional Equity (uccs.edu).

Note: This job description outlines this role's general responsibilities, qualifications, and physical requirements at UCCS. It is not an exhaustive list of all required duties, responsibilities, and qualifications. The university reserves the right to modify, add, or remove duties and responsibilities as needed to meet the university's needs.

Qualifications

To be considered for this role, you must possess a bachelor's degree from an accredited institution OR an associate degree from an accredited institution and 2 years of experience related to the work assignment OR 4 years of experience related to the work assignment.
Experience working in MS Office software (Excel, Word, PowerPoint, Outlook) is highly desirable.
The ideal candidate possesses experience supporting and working in a work order management system, HCM, Peoplesoft COGNOS and other CU systems software.
Experience creating, implementing, and processing HR policy, practices, and payroll is highly desirable.
Experience in facilities and maintenance services, coupled with exceptional customer service skills and knowledge in mechanical and general maintenance trades operations, is highly desirable.

UCCS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.
Special Instructions to Applicants: · Applications submitted by 8/14/2025 will receive full consideration. · Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 37462). · Official transcripts will be required upon hire. · Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or cucareershelp@cu.edu. Job related inquiries should be directed to the posting contact. The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this position. Application Materials Required: Cover Letter, Resume/CV Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials

Job Category: Business Services

Primary Location: Colorado Springs Department: C0001 -- Colorado Springs Campus - 40405 - VCAF-BUS-FIN SOLUTIONS

Schedule: Full-time

Posting Date: Aug 6, 2025

Unposting Date: Ongoing Posting Contact Name: Mikayla Greenfield Posting Contact Email: mgreenfi@uccs.edu Position Number: 00755274