Job Details

Program Assistant

Position Number: 6441280
Location: Salt Lake City, UT
Position Type: Adult and Continuing Education Programs

Program Assistant

Job Summary

This position provides outstanding customer service and administrative support to all programs (and their students!) at Continuing Education, University Connected Learning at the University of Utah. We are constantly adapting to the needs of an expanding and diverse student population and are seeking candidates looking for opportunities for growth and creativity to meet these needs.

Responsibilities

Assist internal and external customers via phone, email, and in-person with questions about enrollments, payments, refunds and general class information: 35%
Prepare and reconcile daily, weekly, and quarterly auditing reports on enrollments and payments: 15%
Receive and post student and departmental payments: 15%
Attend meetings to embed with programs, receive training, and stay updated on University issues: 5%
Perform data entry related to enrolling, dropping and transferring students in noncredit classes: 20%
Miscellaneous administrative tasks as assigned: 10%

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
Associate's degree in a related field, or equivalency (one year of education can be substituted for two years of related work experience), plus two years of related experience required; ability to use logic and reasoning to prioritize tasks; computer skills including word processing, spreadsheet software, and/or database software preferred; demonstrated human relation and effective communication skills also required.

Bachelor's degree in a related field may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
Strong attention to detail; ability to respect confidentiality of sensitive records and maintain professionalism and neutrality; interest in performing and optimizing support functions within larger organizations.

Special Instructions

Requisition Number: PRN42736B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday - Friday, 8 AM - 4 PM with some flexibility.HYBRID WORK OPPORTUNITY: Employees must reside in the state of Utah but will have the opportunity to work a hybrid schedule of in person and remote work.
Department: 02198 - Finance & Ops
Location: Campus
Pay Rate Range: 18.00
Close Date: 9/15/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/186707