Job Details

PS Medical Secretary

Position Number: 6418178
Location: Salt Lake City, UT
Position Type: Secretary and Administrative Assistants

PS Medical Secretary

Job Summary

This position provides front desk clinic scheduling support in Pediatric Neurosurgery at Primary Children's Hospital in Salt Lake City, Utah. This position is not responsible for providing care to patients.

Responsibilities
Essential Functions

Answering phones and responding to calls from patients, clinicians, outside facilites, etc.
Scheduling patients for clinical appointments in conjunction with their imaging appointments
Inputting patient referrals into referral management que
Prepares and maintains accurate and orderly patient medical records
Arranges or assists in arranging patient transportation
Arranges or assists in arranging translation services
Assists patients, patient families, referring physicians, and third party carriers to resolve patient related issues at the front desk
Greeting and directing visitors/patients as they come into the pediatric Neurosurgery clinic at Primary Children's Hospital
Utilize multiple EMR systems including EPIC and iCentra

Knowledge / Skills / Abilities

Ability to perform the essential functions of the job as outlined above.
Demonstrated organizational, human relations, and effective communication skills.
Knowledge of medical terminology.
Strong word processing and spreadsheet software skills.
The incumbent may be required to prioritize tasks received from multiple staff members and determine the order of importance.
Ability to use discretion and judgment when scheduling appointments, screening calls, coordinate procedures, tests and other treatments as it relates to the patients care.
Ability to coordinate work processes with other departments, community, governmental or regulatory agencies and must understand the objective and policies governing the activities of the department and be able to effectively communicate this information to interested parties.

Minimum Qualifications
Required
Two years of secretarial experience, or equivalency (one year of education can be substituted for two years of related work experience).
Successful completion of medical software training may be required by a certain date within some departments.

Preferred
Two years of experience in a hospital, clinic or laboratory setting.
Patient registration or related field experience.

Preferences

Special Instructions

Requisition Number: PRN42638B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday-Friday 8:00AM-4:30PM or 8:30-5:00PM; occasional overtime may be required.
Department: 00268 - Neurosurgery
Location: Campus
Pay Rate Range: 19.00-25.00 per hour based upon experience
Close Date: 10/23/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/186202