Job Details

Associate Director, Parent & Family Engagement

Position Number: 6367833
Location: Seattle, WA
Position Type: Student Affairs and Services

Associate Director, Parent & Family Engagement

Seattle University

Associate Director, Parent & Family Engagement

FLSA Status: Nonexempt

Market Reference Range (MRR): 11

Months Per Year: 12

Employment Status: Full-Time

Work Model: On-site

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies

Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.

Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.

Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.

Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.

Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.

Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University. Student & Campus Life is committed to creating a vital and engaged campus community that challenges and supports undergraduate, graduate and professional students to learn and develop the knowledge, skills, and values needed to lead and serve in an interdependent, global society.

Position Summary

Reporting to the Associate Dean of Students & Director of Integrity Formation, the Associate Director is responsible for engagement and outreach to encourage and promote a positive partnership connection with parents and families in support of student educational success and persistence to graduation. The Associate Director implements and supports programs and services to meet the evolving needs of parents and families of SU students as well as the needs of SU students who are parents. The position collaborates with existing institutional programs, services and activities for parents and families to ensure optimum coordination and resource management, timely response and referral and identification of additional opportunities to enhance parent/family relations and outreach.
The Associate Director works closely with university partners to establish and manage successful relationships that result in increased student success and family affinity for the Seattle University student experience.

Essential Functions

Engagement & Outreach (50%)

Develop proactive communications to parents and families of students to ensure they feel welcome and connected to SU from admission to graduation. This includes outreach to underrepresented groups of parents and the families of underrepresented students.
Respond in a timely manner to family inquiries, which are sometimes sensitive, to provide information, referrals, and support.
Coordinate Family Weekend along with Homecoming planning team.
Plan and implement family orientation programming in partnership with Orientation Programs.
Collaborate with campus partners (e.g., Advancement, Alumni Relations, Admissions, University Events) to leverage resources, build and cultivate long-term relationships, and ensure effective programs and services.
Develop webinar series for families regarding campus resources, student transition.
Collaborate with Orientation and HRL to develop family move-in day programming
Promote and support parent involvement to foster student success overseeing the Parent & Family Leadership Council and family volunteer opportunities.
Support strategic planning and assessment of family engagement.
Support fundraising efforts directed at families of students led by Student & Campus Life and University Advancement.

Strategic Communication (30%)

Coordinate communications, including emails, newsletters, social media, and web pages, to proactively reach parents and supporters of students.
Coordinate with Marketing & Communications to develop campus communications to parents and supporters in tandem with messaging to students.
Respond to family inquiries, which are sometimes sensitive, via telephone and email, including drafting of correspondence to answer/address questions and complaints.
Provide timely response, referrals, information, and support to family members of SU students who seek assistance.

Student Support (10%)

Develop support programs for students who are parents in collaboration with campus partners such as the Associate Director, Student Care & Support and the Graduate Student Council.
Serve as a member of the university behavioral intervention team, referred to as the CARE (Coordinated Assistance and Resource Education) Team. Attend CARE Team meetings and training.
Support approximately 1-2 students referred to the CARE Team each week by providing direct support, coaching, mentorship, and referrals to campus and community resources.
Maintain case notes and information in the Maxient and Slate for Student Success systems, provide timely updates to the Office of the Dean of Students and other relevant parties, and follow up with assigned students as needed or requested.

Other Duties (10%)

Steward university resources efficiently and responsibly.
Serve on Student & Campus Life and university committees as assigned.
Attend quarterly in services, retreats, and other training as directed. Attend high profile programs and events on both campuses as directed and maintain a high level of visibility.
Other duties as assigned.

Qualifications

Bachelor's degree in education, social sciences, communication, management, or a related field.
Strong, demonstrated interpersonal and communication skills (oral, written, and listening communication).
Effective management of events and/or programs.
Demonstrated experience with and/or commitment to working effectively with students, parents, faculty, and staff from diverse backgrounds, in support of an inclusive and welcoming environment.

Preferred Qualifications

Master's degree in higher education, student affairs, educational leadership, or a closely related field, and
Three years of full-time professional experience, preferably in a higher education setting, with previous experience administering parent and family programs, or
An equivalent combination of education and experience sufficient to perform the essential duties of the job as listed above.

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.

Compensation at a Glance

Salary Range: $35.50 - $36.50 per hour

Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.

Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

To apply, please visit: https://seattleu.csod.com/ats/careersite/JobDetails.aspx?id=2863&site=2