Job Details

Director, Libraries & Academic Support Services

Position Number: 6311206
Location: Madison, WI
Position Type: Libraries

Director, Libraries & Academic Support Services

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:
June 18, 2025

Application Deadline:

Salary Information:
$102,699 - $119,976

Department:
EVP Student Affairs and Institutional Effectiveness

Job Description:

Join Madison College as the Director of Libraries & Academic Support Services!

Madison College is seeking a strategic, student-focused leader to serve as the Director of Libraries & Academic Support Services. This position plays a vital role in shaping the success of all students by overseeing library operations, tutoring and supplemental instruction programs, and student technology support across the district. The Director ensures academic support services are accessible, inclusive, and aligned with institutional goals-enhancing learning, persistence, and completion for a diverse student body.

This position leads a dedicated team of professionals and collaborates with departments across Academic and Student Affairs to maintain and modernize support spaces, promote digital and information literacy, and drive the development of open educational resources. With a strong focus on data-informed decision-making and operational excellence, the Director contributes to institutional planning, resource optimization, and student-centered innovation.

Madison College believes every leader brings unique perspectives and experiences that enhance our ability to understand and engage with the communities we serve, address challenges, and develop innovative solutions. Come be part of our great team!

This position will be open until filled with a first review date of July 9, 2025, at 11:59pm. After this date, the recruitment may close without further notice. Our goal is to conduct first round virtual interviews the week of July 21st, and second round in-person interviews the week of August 4th. We aim to make a hiring decision promptly following the conclusion of interviews, with an ideal expected start date shortly thereafter.

Required Documents (Incomplete applications will not be considered):

Resume
Cover Letter

This position offers exceptional benefits and is located at our Truax campus in the vibrant and diverse city of Madison, Wisconsin's 2nd largest city and state capital. Madison is consistently ranked as a top community in which to work, live and play. Madison is just a short 125 miles northwest of Chicago and 77 miles west of Milwaukee. To learn more about what Madison has to offer, you can visit www.visitmadison.com.

This is a full-time, exempt-salary, 52-weeks-per-year position. Monday - Friday from 8 a.m. - 4:30p.m. This role offers the flexibility to perform some work remotely, with supervisor approval and subject to change according to Madison College policy.

Accountabilities:

Lead and support inclusive, high-performing teams through effective hiring, development, and performance management practices.
Oversee budgeting, procurement, and resource allocation to ensure fiscal responsibility and alignment with college priorities.
Direct library services, tutoring programs, and student technology support, ensuring quality, compliance, and modernized learning environments.
Use student success data to assess service effectiveness and guide strategic improvements.
Champion digital and information literacy and ensure alignment of academic support resources with curriculum needs.
Drive the development and implementation of tutoring and supplemental instruction initiatives in collaboration with academic leadership.
Foster collaboration with departments across the college to enhance student access to academic resources and learning support.
Represent academic support services in institutional planning and policy development.
Create and sustain an inclusive and supportive environment where all students and staff feel valued and empowered.

Knowledge Skills and Abilities:

Ability to effectively lead and supervise staff in a collaborative, team-based environment to achieve institutional objectives.
Ability to make sound operational, management and financial decisions that support institutional goals, budget accountabilities and an effective work unit.
Knowledge of academic library and academic support management principles in a post-secondary environment; standards and certifications including digital literacy, instruction, tutoring and supplemental instruction; and, student retention strategies.
Knowledge of academic technologies, trends, regulations, access and use as it relates to providing user support and learning outcomes.
Knowledge of program and operations management, including strategic planning, assessment, process improvement, and compliance with institutional policies and regulations.
Knowledge of data management and analytics to assess trends and inform decisions.
Skill in budget management, including financial planning, resource allocation and monitoring expenditures.
Ability to develop long-term plans in collaboration with key stakeholders as well as navigating strategic alternatives.
Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
Skill in effectively and respectfully communicating with others.

Qualifications:

Minimum Education
Master of Library Science (MLS) or Master of Library and Information Science (MLIS) degree.

AND

Experience
Four to six-plus years of relevant, professional, progressive work experience, to include a minimum of three years people management experience.

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.Top of Form

If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221

To apply, visit https://madisoncollege.wd5.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/Director--Libraries---Academic-Support-Services_R0005444-1

About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning - offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.

Take some time and look around - once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.

Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about

As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.