Job Details

Coordinator II

Position Number: 6224997
Location: Dallas, TX
Position Type: Registrars

Coordinator II

Hourly Range:

$24.71 per hour

About SMU:

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

The Administrative Assistant II is a highly visible position that will provide (1) customer service to a variety of constituents and (2) administrative and clerical support for the Office of Dedman College Records and Academic Services during regular business hours: 8:30AM to 5:00PM Monday through Friday. Because this is a highly visible position, the successful candidate should possess a professional, courteous and friendly demeanor. Filling this position will allow for (1) a more effective workflow distribution; and (2) existing staff to better focus and perform their own duties, which should increase morale, productivity, and efficiency for all offices. Filling this position will contribute to the enhancement of the University's ability to recruit, retain, and graduate academically and creatively gifted students.

Essential Functions:

Provides administrative support to Dedman Records. Specific responsibilities include (but are not limited to) declaration of all Dedman majors and serves as backup facilitator for minor declarations, assigns Dedman faculty advisors to Dedman majors, prepares petitions to be reviewed by Office Coordinator and Director. Assists Degree Counselors with updating student records and graduation lists.
Greets and directs visitors, fields phone calls, and responds to student, staff/faculty e-mails that come into Dedman Records email account and takes appropriate actions. Assists with submitting work requests. Assists with graduation including, scheduling student appointments in Microsoft Outlook, running and printing DPR's and pulling folders, updating the DRAS graduation list as needed.
Logs, processes, scans and links student petitions and supporting documentation into the Registrar's Office work flow using Perceptive Content. Ensures that R.O. receives petitions and forms from our office.
Creates and maintains departmental databases, routinely updates website, assists with coordinating, planning and preparing for events.
Coordinates and orders office supplies for office staff on a monthly basis

Qualifications

Education and Experience:

Associate's degree is required.

A minimum of three (3) years of experience is required.

Preference will be given to candidates with previous full-time work experience in a higher education environment, specifically in a clerical, receptionist, or administrative assistant role.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong verbal and interpersonal communication skills to build relationships successfully with a wide range of constituencies. Must also demonstrate the ability to communicate effectively in writing. A strong customer service orientation is essential. Candidate must possess strong organizational, planning and time-management skills with the ability to prioritize and manage multiple tasks. Must also demonstrate a strong focus on attention to detail. The ability to be flexible and adapt quickly to changing priorities is essential.

Candidate must possess strong problem solving skills with the ability to be resourceful, proactive and seek assistance as needed. Must also demonstrate the ability to work independently and collaboratively with others. Candidate must demonstrate proficiency with Microsoft Office Suite, spelling and grammar. Experience creating and maintaining a database system. Strong technical aptitude with the ability to learn and apply new applications quickly.

Physical and Environmental Demands:

Sit for long periods of time

Deadline to Apply:

Deadline to apply: June 9, 2025

Priority consideration may be given to those submissions received by May 26, 2025.

EEO Statement:

SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas

Job: Office and Administrative Support

Organization: Dedman College

Schedule: Regular

Shift: Staff

Employee Status: Entry Level

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: May 12, 2025, 5:56:43 PM

To apply, visit https://smu.taleo.net/careersection/ex/jobdetail.ftl?job=DED00000430&tz=GMT%2B00%3A00&tzname=UTC