Job Details

Basic Needs Assistant

Position Number: 6212713
Location: Long Beach, CA
Position Type: Student Affairs and Services

Basic Needs Assistant

Salary: $4,304.32 - $5,286.01 Monthly
Job Type: Full Time
Job Number: 25-060
Closing: 5/21/2025 5:00 PM Pacific
Location: Both Liberal Arts Campus & Pacific Coast Campus, CA
Department: Student Affairs

Description

BASIC NEEDS ASSISTANT

OPEN RECRUITMENT
12-MONTH ELIGIBILITY LIST
Salary Range 23: $51,651.84 - $63,432.12 Annually
CURRENT VACANCY: 100%, 12 MONTHS

*Applications will only be accepted from May 19^th, 2025, at 8 am, to May 21^st, 2025, at 5 pm.* Closing Date is May 21^st, 2025.

*Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Applications that fail to include all necessary documents will be considered incomplete and will be rejected.

For experience and/or education substitutions, you must attach a statement clearly outlining how your additional experience and/or education covers the minimum requirements and qualifies you to perform the duties of the classification.

A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly related to the job you are seeking) in order for your application and supplemental application to be considered. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. Successful candidates who pass all parts of the examination process will be placed on the eligibility list* in order of their relative merit as determined by these competitive examinations.

The Basic Needs Program of the Long Beach Community College District is seeking a highly qualified individual for a current opportunity as a Basic Needs Assistant! This individual will perform a wide variety of office duties and other program activities in support of daily operations and services of the Basic Needs Program.

We are looking for someone who ha graduated from high school or G.E.D. equivalent; and three (3) years of increasingly responsible office administrative, secretarial experience, food pantry or distribution management, or student services program operations; or an equivalent combination of training and experience.
The successful candidate will need to:

be adaptable and flexible
be a creative problem solver
exhibit exceptional customer service skills, business communication, project management, and organizational skills
have the ability to build rapport with internal and external stakeholders across the District and lead a diverse team

If this describes you, we encourage you to apply for the opportunity to join the innovative and talented LBCC team!

AT-A-GLANCE POSITION INFORMATION

Type of position: Full time (40 hours/week)
Position Status: Permanent
Schedule: Monday-Friday, 8:00am - 5:00pm.
Location: Will support both campuses, but could be located at either the Liberal Arts Campus (LAC) or Pacific Coast Campus (PCC)
Salary: Range 23, $51,651.84 - $63, 432.12 Annually
*Eligibility list: Will be valid for 12 months once approved or ratified by the Personnel Commission. We reserve the right to use the established eligibility list for vacancies (permanent and temporary) in this classification as well as related classifications
Benefits: The District provides an excellent and comprehensive benefits package. Please refer to the Benefits tab for more details.

For further information on the position or application process, please contact (562) 938-4573.(Update phone number based on recruiter.)

ABOUT LONG BEACH CITY COLLEGE:

Long Beach City College is committed to providing equitable student learning and achievement, by delivering high quality educational programs and support services to our diverse communities. Long Beach City College currently has the privilege of serving approximately 34,798 students, the majority of whom are students of color. Long Beach City College is a Hispanic serving institution, and of our student population 59% are Hispanic/Latinx, 14% are White, 12% are Black/African American, 10% are Asian & Filipino, 5% are multi-ethnic, and 1% are Pacific Islanders. An ideal candidate will demonstrate cultural competency in serving the diverse academic, socioeconomic, gender identity, sexual orientation, racial, and cultural backgrounds of community college student populations, including students with differing abilities. For more information on our college demographics please click here:https://www.lbcc.edu/pod/college-facts.

Long Beach City College is committed to empowering our students to become active, ethical participants in their learning, as well as in the democratic structures that give them voice and agency in shaping their society and world. In an environment that is caring, supportive, and inclusive, LBCC promotes equitable learning and educational achievement by delivering innovative, high-quality degree programs, certificate programs, holistic support services, and leading-edge workforce preparation for our diverse communities.

Please check out the LBCC mission and values and other strategic initiatives below to learn more.

Duties

GENERAL PURPOSE
Under general supervision, performs a wide variety of office duties and other program activities in support of daily operations and services of the Basic Needs Program. Basic Needs Program assignment areas include, but are not limited to, the Viking Closet, Safe Parking Program, Shower Program, food distribution events, and the on-campus food pantry. The Basic Needs Assistant is responsible for early morning Shower Program student check-in activities; organizing and maintaining service areas, including the closet and food pantry; assisting with training and delegation of tasks to Student Assistants; event planning; providing information on Basic Needs resources to students; and ensuring quality customer service for all visitors to supports students' sense of mattering and de-stigmatization efforts; and performs related duties as assigned.
DISTINGUISHING CHARACTERISTICS
Basic Needs Assistants are responsible for independently performing support functions requiring general knowledge of district and department or program policies and procedures. Assigned work requires the use of judgment in selecting appropriate procedures and solving routine to non-routine problems based on knowledge gained through experience Specific duties may vary depending on operational needs, facilities and student events/activities that are delegated.

For the full position description, please click here Basic Needs Assistant.

Qualifications

Education, Training and Experience:
Graduation from high school or G.E.D. equivalent; and three (3) years of increasingly responsible office administrative, secretarial experience, food pantry or distribution management, or student services program operations; or an equivalent combination of training and experience.

Licenses; Certificates; Special Requirements:
May require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance policy.

Meeting the minimum requirements of the position does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements, and are deemed most competitive amongst the applicant pool to proceed.

Additional Information

APPLICATION AND SELECTION PROCESS:
To be considered a candidate for this position, all materials required should be received by the Long Beach City College Office of Human Resources by the closing date. Incomplete or late applications will be disqualified from further consideration. Qualified candidates will be notified in writing if they are moving forward in the selection process.

Application Process:

Submit a completed online application through NEOGOV that reflects how and why you are a highly qualified applicant. All portions of the application must be entirely filled out to be considered for this position. A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly related to the job you are seeking) in order for your application and supplemental application to be considered. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. Successful candidates who pass all parts of the examination process will be placed on the eligibility list* in order of their relative merit as determined by these competitive examinations.
If the position requires a college degree, transcripts or copy of a diploma, the required document must be attached at the time of application. Unofficial transcripts are accepted during this phase. Proof of education for degrees or units outside the United States must include proof of educational equivalency. For experience and/or education substitutions, please make sure to attach a statement clearly outlining how your additional experience and/or education covers the minimum requirements and qualifies you to be considered for this position.
If you participate in and fail any examination segment, you must wait a period of 90 days (~3 months) to test again for the same classification

Selection Process:

The following examination segments are pass/fail and may be utilized during the selection process:

screening of the applicant's training, background, and experience
scored evaluation of responses on a supplemental application/ subject matter expert (SME) review. *** Please answer each question thoroughly as they will be read and scored by SMEs***
in-person or online:
1. written examination(s)
2. qualifications appraisal oral examination
3. performance examination
4. technical oral examination
  (the above will be scored on a job-related basis)

Test parts are determined by the size and competitiveness of the candidate pool.

*** PLEASE NOTE: The District reserves the right to utilize a flexible pass point (cut-off score) on any test part to meet the staffing needs as determined by the District. Applicants that most closely meet the needs of the District will proceed with the recruitment process. ***

DISABILITY ACCOMMODATIONS

Individuals who require reasonable accommodations in the Application or Examination Process in accordance with ADA should notify the Human Resources Office at least 5 (five) days prior to the closing date, by calling (562) 938-4372 or emailing careers@lbcc.edu.

THE LONG BEACH COMMUNITY COLLEGE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

The Long Beach Community College District is committed to the principles of equal employment opportunity and equity-minded hiring practices. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subject to discrimination in any program or activity of the District on the basis of ethnic group identification, language, accent, citizenship status, race, color, ancestry, national origin, age (40 and over), sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), religion, creed, sexual orientation, gender identity, gender expression, parental status, marital status, military or veteran status, physical or mental disability or medical condition, genetic information, or on the basis of these perceived characteristics.

Transfer Requests for current LBCC Employees:

District employees may request to transfer by completing the Transfer Request Form (Download PDF reader)(Download PDF reader)

Ancestral Land Acknowledgement
Long Beach City College acknowledges our presence on the traditional ancestral land of the Gabrielino/Tongva peoples. This land remains unceded territory. We acknowledge the painful history of genocide and forced removal from this territory. Long Beach City College honors and respects the Gabrielino/Tongva ancestors and their connection to this land.

To apply, visit https://www.schooljobs.com/careers/lbcc/jobs/4933049/basic-needs-assistant