Job Details

Specialist II - Benefits

Position Number: 6203800
Location: Orem, UT
Position Type: Human Resources

Specialist II - Benefits

Salary: $50,512.50 - $59,426.47 Annually
Job Type: FT Nonexempt Salaried Staff
Job Number: FY2504252
Closing: 5/18/2025 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: VP People & Culture

Position Announcement

As a Benefits Specialist at Utah Valley University, you will play a key role in supporting the well-being and financial security of our employees by administering a comprehensive range of benefits and retirement programs. From health and wellness plans to tuition waivers and retirement options, you'll help ensure that employees have access to the resources they need throughout their careers. In this role, you'll manage critical functions including benefit deductions, vendor billing, compliance tracking, and day-to-day support for employee benefit inquiries and complex issue resolution.

This position is ideal for detail-oriented professionals who thrive in service-driven environments and enjoy balancing data accuracy with human connection. You'll contribute to a collaborative team dedicated to providing excellent support and clear communication, while helping to ensure UVU remains a competitive and compassionate employer.

Summary of Responsibilities

Customer Service - Familiarizes employees with available benefits; assists with benefit related questions and enrollment; researches/resolves benefit related inquiries and issues; assists employees, dependents, retirees, & previous employees with the completion of various benefit forms; works closely with benefit vendors to maintain good communication and relationships.
Reconciliation - Semi-monthly/monthly reconciliation of multiple vendor billing invoices after payroll is processed; provides necessary reports for allocation/billing charges; compares payroll reports and vendor billing invoices to identify discrepancies and makes needed adjustments; tracks billing discrepancies to ensure vendor adjustments are made within the given timeframe; submits reconciled vendor invoices for payment in a timely manner; provides finance department with appropriate electronic documentation for bank reconciliation; maintains electronic files for record-keeping/audits.
Communication - Effectively communicates changes & updates associated with the benefit plans; contacts employees regarding payroll benefit deduction/contribution adjustments; composes/distributes professional & accurate benefits communication/education to employees through campus-wide notifications regarding People & Culture Benefit events, Open Enrollment, Benefits Fair, Health & Wellness Fair, Flu Shot Clinics, vendor counseling sessions, federal/state mandates/requirements, and other various benefit presentations/trainings.
Data Management - Researches, collects, analyzes and maintains benefit data; reconciles payroll reports, orders ACH and accounts payable transactions; maintains accuracy of HRIS tables/files and documentation for all special arrangements associated with personnel transactions related to termination, retirement, and early retirement; researches and collects data for benefit surveys and government reporting.
Education/Events - Assists in the planning and execution of People & Culture Benefit events including Open Enrollment, Benefits Fair, Health & Wellness Fair, Flu Shot Clinics, vendor counseling sessions, committee meetings, and other various benefit presentations/trainings.
Performs other job duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a Bachelor's degree plus one year experience in related field, or an equivalent combination of experience and/or education totaling five years from which comparable knowledge, skills, and abilities have been achieved.

Knowledge / Skills / Abilities

Knowledge

Knowledge of insurance/retirement plans and applicable federal/state laws and regulations; health insurance trends; accounting principles and business operations.
Knowledge of the Patient Protection and Affordable Care Act and accompanying mandates.

Skills

Demonstrated skills in organizing and maintaining confidential records; customer service; time management, interpersonal, problem-solving.
Demonstrated skills in account reconciliation.
Skills in report writing.
Intermediate/advanced computer skills in a Microsoft Windows environment, including demonstrated skill in Excel, PowerPoint, and database management.

Abilities

Ability to research and analyze various types of data and information.
Ability to understand and apply complex UVU, state and federal regulations.
Ability to interact with a diverse employee population in a professional manner and to communicate complex information verbally and in writing.
Ability to objectively coach employees and management through complex, difficult and personal benefit related issues.
Ability to maintain confidentiality according to HIPAA laws and regulations.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/4929006/specialist-ii-benefits

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