Job Details

Pasadena City College
  • Position Number: 3168904
  • Location: Pasadena, CA
  • Position Type: Computer and Information Technology

Director, Basic Needs

Pasadena City College

$88,387.80 - $105,064.08 Annually

Pasadena, CA

Job Type
Classified Administrator

Student Services

Job Number

Special Services

7/17/2022 11:59 PM Pacific

Probationary Period
None. At-Will Employment.

Work Shift
Monday through Friday, 8:00 A.M. to 4:30 P.M.

Salary Schedule/Range
Management Association M-4


Under general direction, the position is responsible for the Lancer Care Center, which coordinates all of the basic needs services, including but not limited to the clothing closet, food pantry, social work services, and community resources. In addition, the position is responsible for administering related grants, supervising faculty, classified and unclassified staff, and garnering services for the Lancer Care Center.


1. Implements departmental policy changes, policy modifications, special assignments, goals, action plans, and objectives.
2. Analyze employee performance to develop performance evaluations and address performance issues.
3. Participates in the District's recruitment process to hire full-time and part-time staff.
4. Apportions work amongst subordinate staff.
5. Engages in employee discipline.
6. Approves paid time off for all employees under supervision.
7. Completes the required assessments of departmental services and programs; develops data collection methods to assess the efficacy of basic need services.
8. Completes federal, state, county, and District reports.
9. Documents basic needs and CAIR Team usage.
10. Monitors area budget to assist the supervising manager in tracking, developing, and administering the departmental budget.
11. Identifies funding opportunities that address homelessness/displacement, food insecurity, legal aid, financial literacy, childcare, and transportation; determines the funding opportunities that the department will pursue.
12. Ensures compliance with grant guidelines to ensure the obtainment of grant outcomes.
13. Determines how the District will develop resources, programs, events, and services such as housing, food, mental health, and employment that will support students' basic needs.
14. Organizes the Master's in Social Work (MSW) internship program and serves as the primary site supervisor for MSW candidates.
15. Develops methods to maintain student records for the basic needs area.
16. Develops local and regional partnerships with business entities, community organizations, nonprofit organizations, food banks, and local educational agencies to provide basic needs resources for the District.
17. Develop a yearly calendar of events, workshops, and other schedules related to assigned activities and services.
18. Conducts orientations, workshops, seminars, class presentations, meetings, and other activities related to the basic needs area.
19. Develops methods to create awareness of basic need resources.
20. Develops the directory of community resources available to students.
21. Performs related duties as assigned.



1. A Master's Degree, or higher, in the area of Social Work, or a related field such as Public Administration, Applied Psychology, Counseling, or Holistic Education.
2. One (1) year of experience developing, implementing, and leading a basic needs center or related experience such as leading the operations of a food pantry, domestic violence resource center, women's shelter, or community resource center.

KNOWLEDGE, SKILLS AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.


2. State and federal funding opportunities for basic need services
3. Local regulations related to housing
4. Grant management
5. District policies
6. Collective bargaining agreements
7. Program review and student service outcome (SSO) assessments
8. Enterprise resources planning software
9. Timekeeping software
10. General office software and equipment


1. Apply knowledge of FERPA and HIPAA to ensure the security of student records
2. Apply knowledge of Title IX to correctly identify situations and forward cases to the appropriate District representative(s).
3. Apply knowledge of local regulations related to housing to ensure the District's housing resources are compliant.
4. Apply knowledge of state and federal funding opportunities to seek funding for the basic need programs.
5. Manage various grants within the basic needs area.
6. Ensure compliance with collective bargaining contracts and District policies when approving paid time off, hiring classified and unclassified staff, engaging in the progressive discipline process, and conducting performance evaluations.
7. Apply program reviews and SSO knowledge to assess whether the department meets its short- and long-term objectives.
8. Use enterprise resource planning software to develop requisitions for departmental funds, grant funds, and monitor the area budget.
9. Use timekeeping software to verify and approve the use of paid time off for subordinate employees.
10. Use general office software to develop grant applications, orientation materials, information materials, create reports, aggregate data, and communicate with staff, students, and external agencies.


1. Remain current and trained on standards, best practices, emerging strategies, and interventions that connect students to the support services necessary for their retention and success.
2. Effectively seek and promote the use of technology such as computer applications and software that may facilitate connecting students to basic needs services.
3. Ensure that mandated reports are completed in a timely manger
4. Effectively seek funding for the basic need area and ensure future departmental resources funding.
5. Ensure the accuracy of print and online publications related to the basic needs area
6. Communicate effectively orally and in writing
7. Develop and maintain effective relationships with District staff, students, and stakeholders.

PHYSICAL ABILITIES AND WORK ENVIRONMENT - Activities and environmental or atmospheric conditions commonly associated with the performance of the functions of this job. The physical demands and environmental conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


1. Continuously (5.6 hours - 8 hours) exhibit the ability to communicate, sit, and operate a computer to manage the day-to-day operations of the department.
2. Occasionally (31 minutes - 2.5 hours) exhibit mobility to travel to District satellite locations.


Pasadena City College utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. You can apply for a position from any computer with Internet access. Please keep in mind the following:

  • If you do not follow the process or your application/resume is incomplete, your information will not be processed.
  • The hiring committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
  • While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
  • Once applications are submitted they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).
  • Salary placement is dependent on applicable years of experience and highest level of education.

    All materials listed below are required for your application packet to be considered complete:

    1. Resume or Curriculum Vitae
    2. Cover Letter

    After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.


    Established in 1924, Pasadena City College, (PCC), has been serving the West San Gabriel Valley for 96years. PCC enrolls more than 29,500 students each semester and offers 107 academic degree programs and 72 Career and Technical Education (CTE) programs to its students. PCC serves one of the most culturally diverse student populations in the nation. The College sets the stage for preparing students to meet the demands of a changing world. Building relationships with community partners provides opportunities for PCC faculty and its students to engage in opportunities not often available to students in other areas.

    The main college campus occupies a 53-acre site, while the Foothill Community Education Center and Child Development Center are located in separate nearby off-campus facilities. Due to the geographic size of the District, PCC has two additional satellite sites - the Rosemead Center and its newest site, PCC Northwest at John Muir High School. For more information, go to


    PCC has many institutional strengths that distinguish it among its peers, both in the state and across the nation. Among them are:

    A highly multicultural student body:
  • 47% Latino/a/x
  • 4% Black/African American
  • 27% Asian
  • 4% Two of More Races
  • 15% White
  • 3% Unknown/Other

    Annually, at 49%, the College achieves recognition for one of the highest rates for transfer degrees to baccalaureate level institutions, both in California and across the nation. Additionally, PCC boasts a 52% bachelor's degree attainment rate for Pasadena graduates who transfer to a four-year university, compared to 42% nationally. The College is well known for national mathematics and forensic honors, as well as its extensive study abroad opportunities.

    PCC was once again named one of ten national finalists for the 2019 Aspen Prize for Community College Excellence, widely recognized as the nation's premier honor for two-year colleges. The Aspen Prize recognizes institutions for their outstanding outcomes in four areas: student learning; certificate and degree completion; employment and earnings; and high levels of access and success for minority and low-income students.

    PCC is ranked by the Military Times as the top community college in California for military veterans, and the College is similarly ranked among the top community colleges in the nation. The PCC Courier, the student newspaper, is a perennial award winner.

    Twelve students are elected annually by the PCC Associated Students to represent and advocate on behalf of the student body. There are 80 student clubs and organizations representing the interests of a culturally diverse student population.

    In February 2017, the Accrediting Commission for Community and Junior Colleges of the Western Association of School and Colleges reaffirmed PCC's status as a fully accredited institution. For more information, go to


    Pasadena City College is an equity-minded learning community dedicated to enriching students' academic, personal, and professional lives through an array of degree and certificate programs, campus engagement, and customized student support.

    To view our Mission, Vision and Values, visit this link.


    Successful applicants must provide proof of eligibility to work in the United States.

  • Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
  • Pasadena Area Community College District will notsponsor any visa applications.
  • Applicants must be available for interviews at Pasadena City College at no cost to the District.
  • Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
  • The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
  • Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
  • The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
  • An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

    Equal Opportunity, Title IX, Section 504 Employer

    To apply, please visit:

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