Job Details

Financial Aid Advisor (2 positions)

Position Number: 7177447
Location: Pasadena, CA
Position Type: Financial Aid

Financial Aid Advisor (2 positions)

Pasadena City College

Salary: $69,804.12 - $76,959.24 AnnuallyCFT-47

Job Type: Full-Time

Job Number: 09914

Location: 1570 E. Colorado Blvd., Pasadena, CA

Department: Student Services

Closing: 6/11/2026 11:59 PM Pacific

Work Schedule: Monday - Thursday 10:30 A.M. - 7:00 P.M. and Friday, 8:00 AM - 4:30 P.M.

Note: This is a grant-funded position.

Under the general supervision of the Director of Financial Aid, the Advisor independently reviews, analyzes and revises student financial aid application data based on verification documents and change of circumstance appeals; calculates, awards and revises aid eligibility; provides on-campus and off-campus outreach and student advising; advises students and parents, particularly those with difficult circumstances; and coordinates aid awards from other offices and agencies. This position is responsible for independently handling the most difficult and complex financial aid cases. The Advisor maintains confidentiality according to FERPA and industry best practices.

ESSENTIAL DUTIES:

Provide advising throughout the financial aid process to prospective, new and current students and their families as well as campus partners. Must have a thorough knowledge of available types of financial aid, scholarships, and general student eligibility criteria.
Assesses student eligibility in keeping with federal, state, and institutional regulatory requirements and established policies and procedures.
Exercises professional judgement regarding income appeals, dependency appeals and cost of attendance appeals.
Advises students and performs verification as part of an assigned case load to resolve conflicting information and satisfy reporting requirements.
Performs outreach and recruitment activities, representing the College and the Financial Aid Office in community activities as needed.
Maintain and update policies and procedures on an annual basis.
Assists students in the financial aid application process.
Provides technical advice and support to Financial Aid staff including creating reports, data extracts and data analysis.
Monitors ability to benefit and satisfactory academic progress relative to aid eligibility and refers students to appropriate resources on and off campus.
Assists in the overall administration of the Office of Financial Aid.
Participate in professional development activities which may include webinars, workshops and conference attendance.
At the request of a supervisor, performs a variety of unscheduled duties normally and traditionally performed by a Financial Aid Advisor.
Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Associate degree
Two years direct experience in student financial aid

PREFERRED QUALIFICATIONS:

Four years of experience in a financial aid setting with demonstrably increasing experience and responsibility

KNOWLEDGE, SKILLS AND ABILITIES- May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

KNOWLEDGE OF:

Financial aid rules, regulations, policies, and procedures to comply with federal, state, and local laws
California Educational Code; Title IV; Family Educational Rights and Privacy Act (FERPA); Federal Student Aid Handbook
Objectives and technical aspects of financial aid programs and activities
Computer applications and programs that support this level of work, including financial aid databases, information systems, spreadsheet, presentation, and data management tools
Principles, techniques and processes for providing customer service practices

SKILL TO:

Financial aid verification tools and processes
Public speaking and presenting

ABILITY TO:

Organize, set priorities and exercise sound independent judgement within areas of assigned responsibility
Interpret, apply, explain and reach sound decisions in accordance with applicable laws and regulations, and District policies and procedures
Pay attention to detail and make accurate calculations and assessments when analyzing and correcting complex errors in student records
Communicate effectively, both orally and in writing
Complete work with multiple interruptions and distractions
Understand detailed technical knowledge and procedural requirements for assigned program
Organize and maintain specialized files and confidentiality of employee and student information
Stay abreast of technology changes and adapt to new technologies
Operate a computer using computer applications, programs and standard office equipment
Demonstrate sensitivity and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students and staff
Role model exceptional internal and external customer service
Establish and maintain effective working relationships with District management, staff, students, the public and others encountered in the course of work, in a diverse, multicultural and multi-ethnic educational environment

Core Competencies: The District has identified the following essential skills and attributes needed for success in this position.

Financial Aid Eligibility Analysis & Award Calculation
Verification & Appeals Processing
Complex Case Resolution & Independent Judgment
Student & Parent Advising
Federal & State Financial Aid Compliance
FERPA & Confidentiality Stewardship
Outreach & Community Engagement
Interagency Aid Coordination

Salary Range:
CFT-47

APPLICATION AND SELECTION PROCESS

Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason. You can apply for a position from any computer with Internet access. Please keep in mind the following:

If you do not follow the process or your application/resume is incomplete, your information will not be processed.
If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).

All materials listed below may be required for your application packet to be considered complete:

Resume or Curriculum Vitae
Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

ADDITIONAL INFORMATION

Successful applicants must provide proof of eligibility to work in the United States.
Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
Pasadena Area Community College District will not sponsor any visa applications.
Applicants must be available for interviews at Pasadena City College at no cost to the District.
Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

PASADENA AREA COMMUNITY COLLEGE DISTRICT
Equal Opportunity, Title IX, Section 504 Employer

To apply, please visit https://www.schooljobs.com/careers/pasadenaedu/classified/jobs/5338132/financial-aid-advisor-2-positions

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