Job Details

University of Utah
  • Position Number: 6970097
  • Location: Salt Lake City, UT
  • Position Type: Health and Medical Services


Clinic Supervisor- Back Office

Job Summary

Lead the Day. Support the Team. Keep the Clinic Moving.

Are you a natural leader who thrives in a fast-paced clinic environment? Do you enjoy solving problems in real time, supporting your team, and ensuring patients have a seamless experience?

We are looking for a Clinic Supervisor to support daily operations within our Pediatric Orthopaedic clinics. This role is ideal for someone who is ready to step into leadership, enjoys being hands-on, and takes pride in keeping workflows efficient, organized, and patient-centered.

As a Clinic Supervisor, you will work closely with the Clinic Manager and providers to ensure smooth day-to-day operations while directly supporting front office and clinical staff.



Responsibilities
What You'll Do:

Supervise Daily Operations
Oversee day-to-day clinic flow to ensure efficient patient throughput
Monitor staffing coverage and adjust assignments as needed
Troubleshoot real-time operational issues
Ensure providers are supported and clinic schedules remain on track
Maintain a strong presence on the floor to support staff and patients

Support & Develop Staff
Provide frontline supervision to front desk and/or clinical support teams
Assist with onboarding and training of new employees
Offer coaching and performance feedback in partnership with the Clinic Manager
Address workflow concerns and help reinforce expectations
Promote a positive, team-focused clinic culture

Ensure Quality & Compliance
Support adherence to organizational policies and clinic protocols
Reinforce patient safety practices and documentation standards
Assist with monitoring registration accuracy, scheduling workflows, and referral processes
Help prepare for audits, inspections, and compliance reviews

Administrative & Operational Support
Assist with timekeeping approvals and schedule coordination
Support supply inventory management and equipment readiness
Collaborate with providers and leadership on workflow improvements
Escalate larger operational or personnel concerns appropriately

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
Bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required.

Master's degree in a related area may be preferred.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
What We're Looking For
Previous experience in a healthcare clinic setting
Prior lead or supervisory experience preferred
Strong organizational and problem-solving skills
Ability to remain calm and solutions-focused in a busy environment
Strong interpersonal and communication skills
Working knowledge of EMR systems (EPIC experience preferred)
A team player who leads by example



Special Instructions


Requisition Number: PRN44382B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday-Fridays, some nights and weekends required.
Department: 00269 - Orthopedic Surgery Operations
Location: Campus
Pay Rate Range: $55,000-$68,349
Close Date: 4/2/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/197212







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