Job Details

University of Utah
  • Position Number: 6934760
  • Location: Salt Lake City, UT
  • Position Type: Secretary and Administrative Assistants


Administrative Assistant

Job Summary

The Utah System of Higher Education (USHE) is seeking a full-time Administrative Assistant to provide superior customer service to guests, vendors and staff. We are seeking a self-motivated team member with excellent customer service, organization, communication, document preparation, and multitasking skills to serve two primary functions: 1) full-time front desk receptionist; and 2) building support assistant.

Responsibilities
  • Provide superior customer service to all guests and internal employees.
  • Greet guests, determine purpose of visit, verify identity, log arrival and departure times and contact the host of the visitor. Provide parking validations for visitors.
  • Schedule conference rooms for meetings, interviews, and luncheons.
  • Answer the main phone line and transfers calls accordingly. Manage inbound/outbound mail deliveries as well as office email account
  • Work with various admin team members on projects and events. Fill in when other administrative assistants are out of the office.
  • Maintain a clean and neat environment in the lobby, conference rooms, and consultation rooms at all times.
  • Provide front-line building management and receptionist support to building leadership, tenants, vendors, contractors, and visitors.
  • Serve as a point of contact during the Building Director's absence, including after-hours, weekend, and holiday support.
  • Respond to building emergencies, alarms, and auto-dialer notifications and provide administrative support during emergency situations.
  • Coordinate building operations and services, including janitorial, parking, security, IT, HVAC, elevators, utilities, and vendor access.
  • Manage building access systems, including key cards, intercoms, audit logs, and temporary or vendor credentials.
  • Assist with parking management, validations, visitor access, and citation resolution using the AirGarage system.
  • Maintain accurate records, logs, directories, and documentation related to building contracts, inspections, vendors, and emergency contacts.
  • Support board meetings and on-site events, including scheduling, logistics, room setup, and guest coordination.
  • Manage lobby conference room schedules and support organizational meetings and events.
  • Oversee mailroom operations, including package delivery and pickup through smart mailbox systems.
  • Provide corporate concierge services and high-quality customer service to tenants and guests.
  • Assist with building beautification efforts and tenant engagement initiatives.
  • Maintain a professional presence at all times and represent the organization with integrity and dedication.



The essential functions listed above are not a comprehensive list of all duties, tasks or projects.


Minimum Qualifications
Skills and Knowledge:
  • Three to five years of experience supporting upper-level management, office reception, or equivalent experience.
  • Experience with multi-line phone systems and proficiency in Microsoft Office and related software (e.g., Outlook, PowerPoint).
  • Strong administrative and organizational skills with excellent attention to detail and the ability to manage projects efficiently and meet deadlines.
  • Exceptional communication, interpersonal, and customer service skills, with the ability to interact professionally with executives, tenants, vendors, visitors, and diverse audiences.
  • Ability to multitask, prioritize competing demands, and remain composed in fast-paced or emergency situations.
  • Proficiency in learning and utilizing building systems and technology platforms (e.g., access control, parking systems, intercoms).
  • Demonstrated professionalism, confidentiality, ethical standards, and service-oriented mindset, contributing to a welcoming and positive work environment.
  • Skilled in coordinating logistics, schedules, and special service requests across multiple stakeholders while meeting customer expectations and company procedures.



Education: One year of education can be substituted for one year of related work experience.
  • A High School Diploma is required; an associate degree is preferred. Applicants with a higher education certificate or a degree higher than an associate degree are encouraged to apply.


Preferences
  • Associate's degree
  • Experience working in higher education





Special Instructions


Requisition Number: PRN44296B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday - Friday, On-site, 8am - 5pmAvailability for after-hours support as needed.
Department: 01379 - USHE Commissioner
Location: Office of the Commissioner - Downtown SLC
Pay Rate Range: $45,000 - $55,000 - Depending on Experience
Close Date: 5/17/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/196620







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