Job Details

Technician III

Position Number: 6725353
Location: Orem, UT
Position Type: Computing - Support and Training

Technician III

Salary: $55,141.00 - $64,871.00 Annually
Job Type: FT Nonexempt Salaried Staff
Job Number: FY2605203
Closing: 11/21/2025 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: VP Academic Affairs

Position Announcement

Utah Valley University is seeking a skilled and service-oriented Technician III to support a dynamic academic and administrative environment. In this role, you will diagnose and repair workstations, maintain more than 200 computers and related equipment, and perform essential hardware maintenance to ensure smooth daily operations. You will provide technical guidance to a diverse group of over 200 end users, helping them navigate hardware and software challenges with confidence.

This position offers the opportunity to make a meaningful impact by improving technology experiences across campus. The ideal candidate brings strong analytical and troubleshooting abilities, a commitment to high-quality customer service, and an interest in researching and recommending effective technology solutions. If you thrive in a collaborative setting and enjoy solving complex technical issues, this role provides a rewarding environment to grow and contribute.

Summary of Responsibilities

Installs, configures, and tests PC hardware, software, and peripheral devices and applications, operating systems, and network connections.
Maintains, diagnoses, repairs, and configures new user computers and peripheral devices. Performs regular hardware maintenance.
Evaluates new and existing products to make recommendations for improved performance and upgrades.
Coordinate warrantied repairs and maintain records of software installations.
Remains current on current computer technology and advancements in hardware and software.
Maintains inventory of records of PC hardware, maintenance schedules, and repair work.
Other job-related duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an associate's degree in Information Systems or a related field and three years of experience directly related to the Summary of Duties or any combination of education and experience totaling five years, four of which must be directly related to the Summary of Duties.

Licenses or Certifications
Current A+, CNA, CNE, MCP, MCSE, CCNA or other industry recognized certification applicable to the essential functions required.

Knowledge / Skills / Abilities

Knowledge

Knowledge of various computer applications such as Microsoft Office, internet browsers, email systems, anti-virus Software, and other general applications.
Knowledge with iOS, Android, Windows, and any other operating systems on tablets and smart phones.
Knowledge of imaging software such as WDS or SCCM.
Knowledge of TCP/IP and application network protocols, firewall management, operating system configuration.
Knowledge of Outlook, Mac OSX, and Windows OS.
Knowledge of directory-based authentication (Active Directory).
Knowledge of installing, troubleshooting, and repairing hardware and software problems and researching technical issues on MAC OSX and/or Windows OS.
Knowledge of installing, maintaining, and troubleshooting peripheral devices such as printers (local and network), scanners.
Knowledge of procedures and software for backing up and restoring data.

Skills

Skill in customer service
Skill in working with a diverse customer base.
Skill in communicating in verbal and written form.

Abilities

Ability to work in a customer service, team-oriented, collaborative environment.
Ability to work effectively and meet deadlines.
Ability to present ideas in user-friendly language.
Ability to work quickly and efficiently.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/5140909/technician-iii

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