Job Details

Coordinator of Administrative Information Technology

Position Number: 6579343
Location: Waterbury, CT
Position Type: Computing - Management/Director

Coordinator of Administrative Information Technology

Details:
Posted: September 17, 2025
Level: Community College Professional 17, 12-month, tenure track position.
Hours: Full-time, 35 hours per week
Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, October 15, 2025.

Location:
CT State Naugatuck Valley
750 Chase Pkwy, Waterbury, CT 06708
**This position is not remote**
For more information about CT State Community College and the campus please visit Home - CT State

CT State Community College Mission:
Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.

CT State Community College Vision:
Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.

CT State Community College Equity Statement:
Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Anticipated Start Date:
December 2025

Position Summary:
The Coordinator of Administrative Information Technology performs and supervises the operation and maintenance of a complex administrative computer-based system at a Community College where the work of administrators, faculty and staff is supported by computerized services. The administrative computing system includes assistance for such functions as student records, admission, financial aid, counseling and business office operation.

The College's information technology services are assisted by the centralized System Data Center which uses the Banner administrative system, requiring the Coordinator of Administrative Information Technology to utilize and adapt that system to the College's administrative computing services. The position may serve as the designated Banner system technical coordinator.

Example of Job Duties:
Under the direction of the Director of Information Technology or other administrator, the Coordinator of Administrative Information Technology is accountable for assuring the effective functioning of administrative computing services in support of the College's various administrative offices including Registrar, Admissions, Business and Finance, Counseling, Human Resources, Financial Aid and Student Services through effective performance in these essential areas:

Training, development and supervision of assigned staff.
- Accountable for providing training and guidance to assigned staff and student workers to contribute to their proficiency in the skill areas necessary for their effective job performance.
Operation and maintenance of computer-based administrative systems.
- Accountable for assuring the reliable operation of the College's administrative computing system, and when assigned, the messaging/email systems in support of college-wide administrative and student services.
Automation of administrative functions.
- Accountable for analyzing and developing automated methods of performing administrative and student services work.
Training and guiding users in applying administrative systems.
- Accountable for assisting user departments in use of administrative systems and when assigned help desk management.

In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events.

This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Minimum Qualifications:
Associate's degree in computer science or related technological discipline together with two (2) or more years of experience in computer system and software design, development and implementation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following:

Computer hardware and software, local area networking, software design and development, and equipment assembly and installation.
Application of computer hardware and software systems in administrative services.
Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system.
Leading staff members in a technological and academic environment.

Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams etc.).

Preferred Qualifications:

Three (3) or more years of demonstratable experience with Cisco network equipment or CompTIA Network+ certification.
Three (3) or more years of demonstratable experience with Extron/Crestron A/V equipment and Extron/Crestron certifications.
Three (3) years of hands-on troubleshooting/repairs with Dell hardware and/or Dell technician or CompTIA A+ certifications.
Experience in the integration and support of IT Infrastructure Hardware & Software Systems in an educational environment.
Experience with supporting Cisco Unified Communications Manager (CUCM).
Experience with enterprise level application support.
Experience with ServiceNow or similar enterprise-level ticketing systems.

Starting Salary:
Minimum Salary Range; $68,623-$73,234 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate's qualifications such as education and job-related experience, and internal equity.

We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. For more information, please visit our website at: CSCU - Human Resources - Future Employees.

Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.

Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. To apply via our website, visit www.ct.edu/hr/jobs.

Selection Procedure:
Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.

Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.

For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7056 or jp-cardenas@ct.edu.

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

To apply, visit https://ctstatecommunitycollege.applytojob.com/apply/BKBfrFwx9S