Job Details

Guest Services Representative

Position Number: 6243061
Location: Salt Lake City, UT
Position Type: Sales

Guest Services Representative

Job Summary

Join Our Team at Red Butte Garden!
Retail and Guest Services Representatives Wanted

About Us:
Red Butte Garden is a place of beauty, discovery, and connection. Join our Retail or Guest Services team and play a key role in creating memorable experiences for our guests. If you're enthusiastic, reliable, and love engaging with people, we want you on our team!

Position Overview:
We are hiring for two roles: Retail Representative and Guest Services Representative. During the interview process, candidates will be considered for both roles, and successful applicants will be offered one position based on their strengths and team needs. All team members are cross-trained in both areas, offering flexibility in scheduling and the opportunity to contribute across both areas.

What We're Looking For:
We're excited to meet candidates who:

Are friendly, approachable, and love engaging with people.

Enjoy a dynamic, ever-changing environment.

Bring reliability, enthusiasm, and a positive attitude to every shift.

Are detail-oriented with a commitment to accuracy.

Are available to work year-round, with increased hours during the summer months, including evenings and weekends.

What We Offer:

Flexible, part-time hours, with more hours available in the summer due to higher guest volume and extended hours, and fewer hours in the winter. Great for students or those seeking a job with flexible hours.

A friendly, supportive team where your contributions are truly valued.

Valuable customer service experience in a dynamic and engaging environment.

Fantastic benefits, including:
UTA bus pass for your commute.
Free garden membership and discounts on classes and gift shop items.
Two complimentary tickets to our celebrated Outdoor Concert Series.

Join Us:
If you're an enthusiastic individual who loves working in a beautiful and vibrant setting, we want to hear from you! Apply today to become part of the Red Butte Garden team!

Red Butte Garden is accessible via several bus routes that stop in Research Park and at the University Medical Center, as well as the Trax Red line, followed by a short walk or on-demand university campus shuttle. The campus shuttle offers a direct line to Red Butte Garden via the Sunnyside Route. For more information see:

https://commuterservices.utah.edu/uta/

https://commuterservices.utah.edu/campus-shuttle/

https://www.redbuttegarden.org/directions/

If you're an enthusiastic individual who loves working in a beautiful and vibrant setting, we want to hear from you! Apply today to become part of the Red Butte Garden team!

Responsibilities
Welcome and assist guests, ensuring they have a positive experience.
Sell admission tickets, memberships, and gift shop items with accuracy and efficiency.
Provide helpful information about the garden, events, and memberships.
Help maintain a clean and inviting space in both the lobby and gift shop.
Work with your team to ensure smooth operations and an excellent guest experience.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
High school diploma or equivalency (one year of education can be substituted for two years of related work experience) required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Special Instructions

Requisition Number: PRN15909N
Full Time or Part Time? Part Time
Work Schedule Summary: Hours and shift may vary. Some evening and weekend work is required.
Department: 00340 - Red Butte Garden & Arboretum
Location: Campus
Pay Rate Range: $13.50/hour including a free public transportation pass with employment.
Close Date: 6/20/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/182845