Job Details

Herriman Coordinator

Position Number: 6220774
Location: Salt Lake City, UT
Position Type: Student Affairs and Services

Herriman Coordinator

Job Summary

The Herriman Coordinator provides oversight, direction, and logistical support for the UofU Herriman Hub & Front Desk. The Herriman Coordinator will oversee Front Desk operations including the selection, training, and supervision of front desk interns, desk coverage and intern scheduling, bookstore deliveries, and supplies. In addition, this position assists students with all aspects of support, provides referrals to both UofU and SLCC staff as appropriate, and coordinates logistics for UofU events at Herriman, including marketing efforts on campus. This position reports to the Herriman Director and works under general supervision to ensure quality operations at the Herriman Campus. The Coordinator interfaces professionally with faculty and academic departments, external stakeholders and students, and with other college personnel in divisions including Student Affairs, Facilities, UofU Bookstore, Public Safety, and Information Technology.

The Herriman Campus is an innovative partnership between the University of Utah and Salt Lake Community College and is designed to improve ease of transfer access between the two institutions by allowing students to complete an associate's degree and transfer to the University to complete a bachelor's degree, all in one location (a "2+2 campus"). To that end, the Herriman Coordinator can expect to work closely and collaboratively with individuals from both institutions to support student aspirations and inquiries.

Responsibilities
FRONT DESK & SITE MANAGEMENT: Serve as the front face of the UofU Front Desk at Herriman, overseeing all day-to-day operations in a customer service environment and ensuring coverage. Resolve complaints, solve problems, and deal with policy issues. Inventory and identify Hub and Front Desk supply needs and recommend purchases as needed. Manage records, track data, trouble-shoot issues, verify and produce official documents, and provide marketing and outreach efforts as needed to support enrollment and transfer success at Herriman. Provide site support, including but not limited to: site planning & scheduling; site safety and security, keeping break room and shared spaces clean & stocked; general site support to both faculty and staff.
SUPERVISION: Hire, train, evaluate performance, and ensure staffing coverage of student interns at the Front Desk. Provide intern development, recognition, direction and training through bi-monthly desk staff meetings, semester trainings and any other meetings as seen fit.
STUDENT SUPPORT: Provide relevant information about campus services and programs and assist or make referrals to a wide-ranging population of current and prospective students (including SLCC students). Collaborate with UofU and SLCC staff and faculty to provide accurate information, connect students with appropriate resources, and resolve student issues with a strong emphasis on exceptional service and student success.
FACULTY & STAFF SUPPORT: Provide quality service to onsite faculty & staff to ensure smooth daily operations in the following areas, including but not limited to: classroom access & security; material prep; classroom schedules; final exams; classroom technology; answering questions; resolving issues; and providing excellent customer service. Provide site support, including but not limited to: site planning & scheduling; site safety and security, general site support to both faculty and staff.
EVENT PLANNING & SUPPORT: Oversee planning, coordination, and implementation of events at Herriman, including working with SLCC Faculty & Event Support Specialist for event set-up and tear down and being available during events to ensure a smooth operation and answer questions as needed.
MARKETING: Create and disseminate various forms of marketing materials as needed and in alignment with campus posting policies, including outdoor banners, posters, TV screen images, and flyers. Supervise efforts and provide feedback on marketing materials created by student interns.
OTHER DUTIES AS ASSIGNED

DISCLAIMER
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
Bachelor's degree (or equivalency) in a related field plus one year directly related experience or equivalency. Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 2 years of directly related work experience. (Example: bachelor's degree = 8 years of directly related work experience.)

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
Ability to supervise and support staff, including scheduling and training.
Knowledge of current technologies and word processing, database, presentation, and spreadsheet software, specifically strong skills in Microsoft Office applications.
Basic facility and inventory management skills, and experience working within budgetary guidelines.
Ability to manage several projects at once, keep projects moving forward, and take the initiative to fulfill job duties beyond a basic understanding of individual tasks.
Ability to work independently and work well on a team.
Excellent collaboration, communication, and customer service skills, with a commitment to student success.
Analytical and systematic approach to problem solving with strong attention to detail.
Familiarity with the University of Utah, Salt Lake Community College, or higher education preferred
Bilingual -Spanish preferred, but not required.
Experience with marketing and/or data tracking and assessment is a plus

Special Instructions

Requisition Number: PRN41863B
Full Time or Part Time? Full Time
Work Schedule Summary: Mpnday - Thursday 9am -6pm,Friday 8am - 4:30pm.Some weekends and nights as needed.
Department: 00020 - Undergraduate Studies-Dean
Location: Campus
Pay Rate Range: $50,000.00
Close Date: 8/9/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/182306