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Technical Platform Manager

Position Number: 6205216
Location: Salt Lake City, UT
Position Type: Computing - Management/Director

Technical Platform Manager

Job Summary

The U Career Success office at the University of Utah is seeking a collaborative, detail-oriented and solutions-driven Data & Technical Platform Analyst to support, maintain, and enhance the technology infrastructure critical to delivering high-impact career services. The ideal candidate will serve as a key liaison between career services staff, university IT, and external vendors, ensuring smooth operation of systems while delivering actionable insights that inform strategy and improve student outcomes through data management best practices.

Responsibilities
Platform Management:
Manage and maintain administrator-level user permissions and configurations for multiple platforms
Provide front-line technical support for systems used by the U Career Success office, including Handshake, Salesforce, Acuity, Qualtrics, and other integrated platforms
Provide onboarding assistance for new hires

Data Management, Analysis, and Reporting:
Partner with internal stakeholders to define reporting needs and deliver clear, actionable dashboards and data products using Tableau
Aggregate, clean, and transform data from multiple evolving sources
Maintain and update existing dashboards and visualizations in Tableau
Build out new dashboards and visualizations, including converting current manually generated reports
Ensure data accuracy, consistency, and integrity across multiple systems through validation and routine audits
Respond to ad hoc reporting requests

Stakeholder Support
Work effectively with subject matter experts (SMEs), leadership, and cross-functional teams to define goals and deliver impactful solutions.
Ability to clearly convey technical concepts to non-technical stakeholders
Navigate evolving priorities and manage multiple projects in a dynamic environment.
Proactively identify challenges and develop practical, data-informed solutions.
Manage timelines, communicate progress, and follow through on complex reporting tasks.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
Bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required.

Master's degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
Intermediate SQL skills
Data Visualization Tools (Tableau, PowerBI)

Preferred Qualifications:
Experience working with Oracle databases and querying large datasets
Proficiency in Python for data analysis and automation tasks

Special Instructions

Requisition Number: PRN41782B
Full Time or Part Time? Full Time
Work Schedule Summary:
Department: 01424 - Business Career Services
Location: Campus
Pay Rate Range: $50,000 - $60,000
Close Date: 8/5/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/182044