Job Details

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Santa Barbara City College
  • Position Number: 3197467
  • Location: Santa Barbara, CA
  • Position Type: Admissions/Enrollment


Temporary Subsitute - Admission & Records Technician

Salary: $24.31 Hourly
Job Type: Substitute Staff
Job Number: 06-2022-HW6
Closing: 7/14/2022 11:59 PM Pacific
Location: Santa Barbara, CA
Department: Admissions & Records

Basic Functions
Under the direction of the Admissions & Records Supervisor, perform a variety of clerical duties involved in the review, verification and processing of student enrollment forms, applications and documents; serve as an informational resource to students, personnel and the public concerning student enrollment functions; maintain related student records and files.

Please Note - Substitutes are permitted to work up to 40hrs per week. These assignments do not include additional benefits. Also, substitute assignments do go towards our fiscal year(7/1 - 6/30) limitations. These limits include:
  1. 1000 hours worked per Fiscal Year
  2. 175 calendar days during a Fiscal Year


Representative Duties
ESSENTIAL DUTIES:
Receive and process student enrollment forms and applications; review forms and applications to assure accuracy and completeness; verify and compile residency and other student information and complete forms as needed; identify and correct application errors as needed.

Serve as an informational resource to students, staff and the public concerning student enrollment functions; respond to inquiries and provide information concerning related forms, applications, guidelines, requirements, policies and procedures.

Establish and maintain student records and files including enrollment and application information; transfer and purge student files as needed; generate and distribute transcripts and other student records as requested; duplicate and distribute materials as needed; maintain various logs as required.

Review, verify and process online enrollment requests including automated application and related correspondence as assigned; provide students with online enrollment support as needed; process special petitions, drop requests and student address and information changes.

Perform a variety of clerical duties related to assigned functions; answer telephones; greet and assist students and other visitors; prepare and distribute forms, correspondence and other documents as needed; pick up, sort and distribute mail as required; prepare bulk mailings as assigned.

Assist students with completing forms and applications as needed; assist with resolving student application, enrollment and registration issues, conflicts and discrepancies; contact students, other departments and outside agencies to request and verify transcripts and information as needed.

Input enrollment data into an assigned computer system; establish and maintain automated records and files; assure accuracy and completeness of input data; initiate queries and generate computerized reports as required.

Communicate with College personnel, students and various outside agencies to exchange information and resolve issues or concerns.

Operate a variety of office equipment including a copier, fax machine, computer and assigned software.

Train and provide work direction and guidance to staff and student workers as directed; assign duties and review work for accuracy and completeness.

Participate in a variety of other assigned activities such as assisting with registration functions, depositing funds, processing grades, maintaining office supply inventory, verifying athletic eligibility, processing subpoena requests and assisting with the photo identification station.

OTHER DUTIES:
Perform related duties as assigned.

Education and Experience
Any combination equivalent to: graduation from high school supplemented by college level coursework in social services or related field and three years of increasingly responsible experience involving experience working with high school or college students.

Sensitivity to and understanding of the diverse academic, socio-economic, cultural, disability, and ethnic backgrounds of Community College Students.

Preferred Qualifications:
KNOWLEDGE OF: General practices, procedures and enrollment processes for the School of Extended Learning's noncredit programs. Preferred ability to speak Spanish and English. Strong customer service and Interpersonal skills using tact, patience and courtesy. Able to utilize a computer to input and update data, and maintain automated records and files. Able to perform a variety of clerical duties related to assigned office functions.
WORKING HOURS:
General hours will be between Monday - Friday (8 hour shift) between 8:00AM-7:30PM.
All work schedules and work assignments are subject to change based on the needs of the college.

SALARY INFORMATION:

The current salary schedule range for the Temporary Substitute - Admission and Records Technician is Salary Table 29, Range 25, Step 1 - 24.31/HR.

Knowledge and Abilities
KNOWLEDGE OF:
General practices, procedures and techniques involved in the processing of enrollment forms and applications and related student registration activities.
Correct English usage, grammar, spelling, punctuation and vocabulary. Interpersonal skills using tact, patience and courtesy.
Operation of a computer and assigned software.
Oral and written communication skills.
Record-keeping and filing techniques. Modern office practices, procedures and equipment. Methods of collecting and organizing data and information.
Data control procedures and data entry operations.

ABILITY TO:
Perform a variety of clerical duties involved in the review, verification and processing of student enrollment forms, applications and documents.
Review forms and applications to assure accuracy and completeness.
Serve as an informational resource to students, staff and the public concerning student enrollment functions and related forms, applications, guidelines, requirements, policies and procedures.
Learn policies and objectives of assigned program and activities.
Establish and maintain student records and files including enrollment and application information.
Utilize a computer to input and update data, and maintain automated records and files. Perform a variety of clerical duties related to assigned functions.
Type or input data at an acceptable rate of speed.
Understand and follow oral and written instructions.
Meet schedules and time lines.
Compile, assemble, verify and prepare data for records and files.
Complete work with many interruptions.
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with others.
Operate a variety of office equipment including a computer and assigned software.

WORKING CONDITIONS:
ENVIRONMENT:

Office environment.
Constant interruptions.

PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Hearing and speaking to exchange information. Seeing to read a variety of materials.
Sitting or standing for extended periods of time.
Bending at the waist, kneeling or crouching to file and retrieve materials.
Reaching overhead, above the shoulders and horizontally.



To apply, visit https://www.schooljobs.com/careers/sbcc/jobs/3616576/temporary-subsitute-admission-records-technician







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