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Records and Data Control Specialist
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Position Number: 1582947
Location: Ann Arbor, MI
Position Type: Admissions/Enrollment

Records and Data Control Specialist

Job Opening ID: 176999
Work Location: Ann Arbor Campus
Full Time/Part Time: Full-Time
Regular/Temporary: Regular
FLSA Status: Nonexempt
Organizational Group: Avp Enroll Mgmt
Department: OUA Processing
Posting Begin/End Date: 8/19/2019 9/03/2019
Salary: $30,000.00 $32,000.00
Paid Time Off:
Career Interest: Information Technology

How to Apply
To be considered for this position, candidates must include a cover letter specifying their interest in and qualifications for this position. The cover letter should be the first page of your resume and uploaded as one document.

Job Summary

The Records and Data Control Specialist position is a 12-month position within the Office of Undergraduate Admissions, a high volume office responsible for processing and evaluating almost 70,000 freshmen and transfer applications each year.

The Records and Data Control Specialist is responsible for performing data entry tasks associated with the intake of admissions documents for undergraduate freshmen and transfer applications. The position will require the individual to acquire and maintain a strong knowledge of the Office of Undergraduate Admissions processes, workflows, procedures, and assist with the posting of credit to student records. Additionally, the position will also require the ability to navigate various technological systems used to facilitate the work, specifically PeopleSoft Student Information System, Slate Customer Relations Management tool, and Perceptive Content imaging software.

General job duties include:

90% Using Slate and PeopleSoft systems to identify student status (prospect, applicant, student, and employee) of incoming materials. Creating, integrating, retrieving, scanning and downloading related materials as required throughout the application and evaluation process. Process information/documents from various workflows and mailboxes into student records. Process and complete freshmen applications, including the recalculation of the applicant's GPA.
10% Assisting with other duties as assigned.

Who We Are

Headed by the Vice Provost for Enrollment Management, the Office of Enrollment Management provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, records management and student financial support functions for the university. OEM is committed to envisioning, creating, and sustaining an effort that will lead to the optimal academic, student, and staff experience through the development and implementation of data-driven strategies, collaborative partnerships, and sustained investments in technological resources and a talented and capable workforce. Our reporting units work strategically with the schools and colleges, leveraging expertise and best practices across the Offices of Admissions, New Student Programs, Financial Aid, and the Registrar.

OEM is committed to pursuing deliberate efforts to ensure that our campus is a place where differences are welcomed, different perspectives are respectfully heard and where every individual feels a sense of belonging and inclusion. We know that by building a critical mass of diverse groups on campus including staff, students and creating a vibrant climate of inclusiveness, we can more effectively leverage the resources of diversity to advance our collective capabilities.

For more information about OEM including our diversity, equity and inclusion strategic plan visit the Enrollment Management website.

Responsibilities*

Under the general supervision of a Processing Supervisor:

Perform general data entry, data control, document management, and clerical functions in accordance with the Office of Undergraduate Admissions processes and procedures.
Utilize and navigate comfortably across multiple technologies such as Slate, PeopleSoft, and Perceptive Content to manage the processing of freshmen and transfer undergraduate applications.
Identify, interpret, and code admissions documents in order to appropriately match these documents to the correct student record and application checklist item(s); allow the movement of applications through the necessary workflows.
Make decisions related to the appropriate routing of materials through undergraduate admissions workflows in Slate.
Process and complete freshmen applications, including the recalculation of the applicant's GPA
Provide additional processing support to other areas of the office on an as-needed basis such as receiving, sorting, and scanning incoming mail.

Required Qualifications*

Associates degree or equivalent experience.
Advanced keyboarding skills; high level of accuracy and attention to detail.
Demonstrated ability to work well among diverse coworkers in a fast-paced environment.
The ability to manage and organize complex information; ability to use analysis and critical thinking skills to solve problems.
Good written and verbal communication skills.
Demonstrated ability to work with confidential information and technology.

Desired Qualifications*

Minimum of two years of experience in a production-oriented office is preferred.
Experience working with customer relations management (CRM) tools, such as Slate. Experience working within student database systems, such as PeopleSoft.
Knowledge of University of Michigan policies and procedures.
Prior experience handling the routing of materials/data through complex workflows.

U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.

To apply, visit http://careers.umich.edu/job_detail/176999/records_and_data_control_specialist