Job Details

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University of Michigan
  • Position Number: 1470845
  • Location: Ann Arbor, MI
  • Position Type: Health and Medical Services


PATIENT SERVICES ASST (TEMP)

Job Opening ID: 172139
Work Location: Ann Arbor Campus
Full Time/Part Time: Full-Time
Regular/Temporary: Temporary
FLSA Status: Nonexempt
Organizational Group: School Dentistry
Department: DENT Periodontics
Posting Begin/End Date: 5/20/2019 5/30/2019
Salary: $13.00 $15.00
Paid Time Off:
Career Interest: Temporary Job Opening

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement
MDentistry: Advancing health through education, service, research and discovery.

MDentistry Core Values: Compassion, Leadership, Excellence, Responsibility, Trust, Creativity, Inclusion

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: -Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. -Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Responsibilities*
Front Desk duties which includes greeting patients, answering phones, scheduling patient appointments, registering new patients, coordinating patient surgical appointments and attending meetings.

Manage internal and external referrals, including scheduling appointments and tracking status of referral. Filling out Healthy Michigan prior authorizations.

Managing Televox (auto confirmation system) including updating messages as needed.

Backup co-workers as needed.



Required Qualifications*
Previous Experience in a healthcare environment. Demonstrate customer service skills and telephone ettiquette. Provide excellent customer service and be able to respond to patient concerns in a professional manner. Excellent communication skills. Outstanding organizational skills and attention to detail. Ability to prioritize and manage multiple tasks and work effectively with frequent interruptions in a very busy environment. Excellent punctuality and attendance record.

Desired Qualifications*
Previous Dental Office experience. Previous MiDent experience. CPR certified.

Work Locations
This position is located at the School of Dentistry at 1011 N University Ave.

Additional Information
This job posting is for a University of Michigan Temporary position. Temporary employment may be full or part time, but in either case is limited in duration. Please review the full posting description for details.

Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.


To apply, visit http://careers.umich.edu/job_detail/172139/patient_services_asst_temp





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