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Loans Counselor (Student Services Professional III)
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Position Number: 1501774
Location: Fullerton, CA
Position Type: Financial Aid

Loans Counselor (Student Services Professional III)

Classification: Student Services Professional III-Range A

AutoReqId: 11291BR

Department: Financial Aid

Sub-Division: Associate VP Student Affairs

Salary Range: $4,554 - $6,488 per month (Posted salary does not guarantee candidate will be offered above the minimum of the range. )

Appointment Type: Ongoing

Time Base: Full-Time

Work Schedule:
Monday-Friday, 8:00 AM - 5:00 PM

Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

About the Position:
The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We are seeking an exceptional individual to join our team as a Loans Counselor (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the general supervision of the Director of Financial Aid, the Loan Counselor is one of nine counselors who assists students in making successful progress toward their degree objectives by providing information, direction, and service. The Loans Counselor plans, leads, and directs complex activities of loan processing requiring independent thinking and applying personal judgment. Provides comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action and performs verification of applicant information that are of the most complex and require independent thinking to seek alternative solutions. Coordinates research and analyzes data as required for effective loan program management. Coordinates lender information used for establishing lists and makes recommendations for agencies to be included on the campus list. Establishes a process for cataloging borrower benefits provided by lenders. Serves as a loan liaison representative with other agencies and offices. Communicates with lenders regarding technical or institutional policy matters and solves problems related to loan eligibility. Other duties as assigned.

Essential Qualifications:
Bachelors degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A masters degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Special Working Conditions:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Fast paced environment ensures stressful situations. Decisions can impact other university offices such as Business and Financial Affairs as well as with lenders and guarantor agencies. The incumbent will be highly visible as a Counselor with responsibility for recognizing and diffusing problems that arise. Occasional evening and weekend hours are required for Outreach activities and professional development opportunities.

Hiring Preference:

Application Deadline: 11-Jul-2019

Apply online at: https://sjobs.brassring.com/TGWEbHost/jobdetails.aspx?partnerid=11720&siteid=76&AReq=11291BR