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Host
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Position Number: 1571825
Location: Ann Arbor, MI
Position Type: Food Services

Host

Job Opening ID: 176614
Work Location: Ann Arbor Campus
Full Time/Part Time: Part-Time
Regular/Temporary: Regular
FLSA Status: Nonexempt
Organizational Group: Dsa Housing Services
Department: MI Dining - Administration
Posting Begin/End Date: 8/09/2019 11/30/2019
Salary:
Paid Time Off:
Career Interest: Administration
Hospitality

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary
Michigan Dining Hosts welcome guests at dining hall entrances, swipe ID cards, verify guests' active meal plan status, accept payment for individual meal purchases and assist guests with basic questions about dining hall services. Michigan Dining Hosts bus tables and perform other tasks related to maintaining a clean environment.

Why Work at Michigan?

Why Work for MDining?

Serve a diverse student body and bring joy to our guests!

Be a part of a supportive team in one of the nation's best college dining experiences.

Our hosts are given one meal for each shift that they work.

Being part of something greater, of serving a larger mission of discovery and care that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

Responsibilities*
Customer Service (60%)

Interact with guests in a welcoming, friendly and courteous manner. Provide guests with information about dining services. Accept payment for individual meals. Carefully check ID card photos to be sure the guest presenting the card matches the photo on the card. Swipe ID cards to confirm that guests have an active meal plan and are eligible to enter the dining hall. Prevent ineligible individuals from entering the dining hall. Accept credit cards for payment. Report suspicious behavior to management. Operate card-reading equipment.

Table Bussing (40%)

Remove dirty dishes and trash from dining room tables, return them to the dish room and perform other tasks related to maintaining a clean environment.

Other duties as assigned.

Required Qualifications*

High school diploma
Able to read, write and perform basic math
Some customer service experience

Desired Qualifications*
Some food service experience

Additional Information
This role may have reporting obligations under Title IX and Clery.

PLEASE NOTE: THESE ARE 16-HOUR, PART-TIME SEASONAL APPOINTMENTS.

Successful applicants will be asked to show proof that they can legally work in the United States.
Hours and days may vary.
Multiple positions are available.

Michigan Dining is comprised of eleven on-campus cafes and eight markets, seven residential dining halls, a line of Blue to Go foods and the Michigan Catering unit. Our 300 professional and 2000 student employees are committed to creative, healthy and nutritious foods, international cuisines and sustainability throughout all dining operations.

Position Criteria:

Drive to provide excellent service.
Ability to handle upset guests and to challenge guests who are ineligible to enter the dining hall, while remaining calm and courteous.
Ability to learn and accurately apply meal plan rules and operate card reading equipment.
Attentive to standards of cleanliness and sanitation.
Culturally sensitive and aware.
Demonstrated strong work ethic and integrity.

Working conditions

Older facilities are not air conditioned and may be hot in the summer and early fall.

Physical requirements

Ability to move throughout the dining hall as needed, push carts loaded with dishes and move and transport objects weighing 25 - 30 pounds. Required to visually inspect photo ID cards and to verify guest identity.

#studentlife

U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.

To apply, visit https://careers.umich.edu/job_detail/176614/host