Job Details

FINANCIAL AID ASSISTANT, SENIOR

R-01506
San Diego County - Grossmont College

Transforming lives through learning isn't just the vision of the Grossmont-Cuyamaca Community College District. It happens every day with our 30,000 students who take the first step in their higher education, become trained for a new career, or learn knowledge that transforms their world perspective.

The Grossmont-Cuyamaca Community College District honors a diverse academic community and fosters equity mindedness across our institutions. As such, the District is committed to eliminating achievement gaps among different student groups by promoting a culture of appreciation for diversity, equity, inclusivity, and social justice, and continuously examining our processes and practices through an equity lens.

The District provides an excellent health and welfare benefits package to its employees. We take care of our employees and have continued to offer medical, dental and vision coverage to eligible employees and their dependents at no charge for any of the plans we offer.

Become a part of this dedicated team in beautiful San Diego County!

Please read the entire job posting before your application is submitted. Important instructions to applicants are at the bottom of the page. Be attentive when applying as many of our positions require multiple attachments.

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Job Summary
Application Deadline: Thursday, July 7, 2022 at 11:59 p.m.

NOTE: Application materials that are submitted on the last day of application and are timed out will not be accepted.

Department: Financial Aid

Months worked out of the Year: 12 months

FTE: 1.0

Work hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Shift Differential: None

Starting Salary Range:
Range: CL-27: $3,314 (Step A) or $3,505 (Step B)
Based on education and experience

Anticipated Start Date: August 2022

Job Description

SUMMARY:
Under the direction of an assigned supervisor or manager, perform specialized financial aid duties and provide technical assistance in support of financial aid programs and services; provide assistance in assigned specialized programs. Direct hourly employees and serve as front lead classified to coordinate office workflow.

ESSENTIAL FUNCTIONS:

Perform specialized and technical duties in support of assigned programs and services which may include:

Cal Grant Program: perform specialized duties in support of the program to ensure compliance with program guidelines.

College Work Study Program: develop job openings through employer contacts and match applicants to employer needs; interview, screen and refer students for job placement; aid students in assessing current career development; advise students concerning jobs; follow up on placement to assess program effectiveness; monitor College Work Study earnings.

Guaranteed Student Loan Program: receive, review and complete applications; verify information as necessary; conduct student interviews, explaining loan requirements, procedures and related information.

Assist in the coordination of desk work schedules to ensure adequate office coverage for overall student service; in coordination with supervisor or lead person prepare for and conduct staff meetings and the development of strategies to improve delivery of Financial Aid services.

Plan, coordinate and monitor specialized and technical application processes to ensure efficient, accurate and timely processing of financial aid applications.

Analyze and review data processing output for accuracy; identify and resolve programming problems; recommend system enhancements to improve program operation.

Evaluate and compare income information on financial aid forms and applications to determine if documentation is accurate in order to ensure timely review of application; perform initial review of applications and resolve income, dependency and citizenship discrepancies before final eligibility is determined by the Financial Aid Advisor.

Operate financial aid software programs to process financial aid applications; troubleshoot potential software problems. Load initial electronic financial aid applications into college financial aid system/database. Scan and link multiple documents; track rejected financial aid applications to determine potential problems. Resolve discrepancies between federal processing system and college financial aid system to ensure timely determination of student eligibility.

Educate students and parents about financial aid eligibility through financial aid presentations, college fairs, and outreach events; educate students about satisfactory academic progress requirements and advise them on how to meet requirements for continued financial aid eligibility; explain complex federal and state regulations and corresponding district and college policies and procedures regarding financial aid requirements.

Provide students and others with technical assistance and answer questions regarding financial aid programs and services; instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.

Process financial aid applications and forms; review records for changes in status; request transcripts, records and other information as needed; assist in determining student need and eligibility as assigned.

Operate a personal computer to obtain or verify financial aid information and records; input information and data to maintain records and files.

Make presentations to student groups regarding financial aid or employment opportunities; explain departmental policies, procedures and functions.

Coordinate communication and activities with other district departments and personnel, educational institutions, governmental and private agencies and the public.

Attend workshops to remain current with changes in federal and state financial aid guidelines.

Compile information and data and prepare various technical reports and forms related to financial aid delivery and other assigned programs as required; prepare forms, correspondence and documents.

Establish and maintain a variety of files and records; maintain confidentiality of information and records.

SECONDARY FUNCTIONS:

Train and provide work direction to part-time student workers or other support personnel as assigned ensuring overall student service for programs; may participate in screening processes of hiring procedures.

May monitor the enrollment of students in grant and student loan programs; review and verify information as necessary; distribute checks.

May perform specialized duties in support of the Cal Grant Program to ensure compliance with program guidelines.

Process purchase orders and requisitions.

Monitor all front office supply requests; prepare hourly timesheets and monitor appropriate budgets.

Maintain departmental area(s) in a safe, clean and orderly condition; assure compliance with established safety procedures and regulations.

Maintain currency of qualifications for area of assignment.

Perform related duties as assigned.

KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

• Rules, regulations, procedures, policies and functions of Federal and State financial aid programs.
• Modern office practices, procedures and equipment.
• Financial and statistical recordkeeping techniques; basic math and accounting principles.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Oral and written communication skills including telephone techniques and etiquette.
• Operations, functions and procedures of a financial aid office.

ABILITY TO:

• Perform specialized technical duties to assist students in obtaining financial aid.
• Read, interpret, apply and explain laws, rules, regulations and policies regarding financial aid programs.
• Work effectively with students with special needs.
• Operate a personal computer, including various software packages, used in assigned area to enter and retrieve data in an efficient and effective manner consistent with requirements of the position. Operate other standard office equipment (e.g., calculators, copiers, etc.)
• Communicate effectively both orally and in writing.
• Establish and maintain cooperative and effective working relationships with others.
• Analyze situations accurately and adopt an effective course of action.
• Work independently with little direction; meet schedules and time lines; plan and organize work.
• Train and provide work direction to others.
• Prepare and maintain financial and statistical records and reports; make mathematical calculations.

EDUCATION: Graduation from high school or equivalent supplemented by formal training in business office technologies, bookkeeping or accounting.

EXPERIENCE: Increasingly responsible experience at the level of Financial Aid Assistant or equivalent.

WORKING CONDITIONS:College Financial Aid office; typical office environment.

Additional Information

SPECIAL INSTRUCTIONS TO APPLICANTS:

Applicants may find it helpful to refer back to the job posting, specifically the special instructions, while applying. Consider saving the job description or opening a new browser window.

*ATTENTION* Application materials with pictures or personal information will render your application incomplete. Please do not include any materials that were not asked for.

Having the following materials prepared and ready to attach BEFORE beginning the application may make the application experience more seamless.

REQUIRED APPLICATION DOCUMENTS:

A complete and current resume.

A 1-page cover letter describing how you meet the requirements of the position.

In a 1-page document, please answer the following questions:

• Explain your philosophy on customer service. Indicate what you feel are the three (3) most important aspects of customer service and why they relate to serving students and colleagues.
• Specifically, describe how you have advised students regarding financial aid issues (e.g. financial aid eligibility, work-study, student loans, Cal grant, scholarships, etc.)

*ATTENTION* Please upload .doc, .docx, or PDF files. If you are working on Google Docs or Mac files please be sure to save under .doc or PDF for file to upload correctly.

Under Federal Law, employers are required to verify that all new employees are eligible for employment in the United States. Prior to appointment to a position, you must present acceptable proof of your identity and authorization to work in the United States.

GCCCD is an Equal Employment Opportunity and Title IX employer.

Applicants who are protected under the Americans with Disabilities Act and who require accommodations for completing the application process or interviewing should notify the Human Resources Department by calling (619) 644-7679.

Offers of employment are contingent upon successful fingerprint clearance. A processing fee plus Live Scan fee will be required.


To apply, visit https://gcccd.wd1.myworkdayjobs.com/en-US/gcccdcareers/job/San-Diego-County---Grossmont-College/FINANCIAL-AID-ASSISTANT--SENIOR_R-01506.

The Grossmont-Cuyamaca Community College District, a two-college district in eastern San Diego County, has been providing a high-quality education to the region since Grossmont College opened its doors in 1961 and Cuyamaca College began operating in 1978. The district is tied closely to the suburban and rural communities that it serves, providing a $1 billion economic impact to the region through its payroll, purchasing, and spending by students and alumni.

The district has a strong commitment to diversity and equity with a student population representing a broad variety of backgrounds, ethnicities, socioeconomic levels, cultures and abilities. The district strives to provide an educational environment that fosters cultural awareness, mutual understanding, and respect that ultimately also benefits the global community.

The colleges offer more than 150 degrees and certificates in a wide range of programs. Both colleges have signature programs that have become well-renowned. Grossmont College is recognized for its top-notch Administration of Justice, Culinary Arts, Nursing and Allied Health and Theatre Arts programs, while Cuyamaca is known for its Automotive Technology, Ornamental Horticulture, Environmental Health and Safety and Water/Wastewater Technology programs.





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