Director of Academic Advising Services
Carroll University
Classification: Administrative Staff- Full Time - 12 Months - 2080 Hours
Reports to: Provost/Vice President for Academic Affairs
Description: This position is responsible for the development, implementation and ongoing assessment/improvement of the Comprehensive Advising Program.
Responsibilities include:
Provide strategic vision for Academic Advising Services and academic advising across campus
Oversee the day-to-day operations of Academic Advising Services and all services and programs offered by the Center
Manage a campus-wide shared model of academic advising
Collaborate with Deans, Chairs, faculty, the Director of the Learning Commons and the Director for Student Success to ensure that students receive the best advising possible to empower and retain students
Fulfill the mission and goals of Academic Advising Services with attention to the diverse needs of residential, commuter and graduate students
Chair and convene Academic Advising Working Group to discuss campus-wide advising initiatives
Chair and facilitate Outstanding Faculty Advisor Award nomination/selection process/committee
Supervise the Academic Advising Services professional and student staff
Provide training, professional development, and ongoing support to faculty and full-time advisors
Develop an online advising environment for students
Develop and oversee the online advising environment and web-based support materials for advisors
Advise exploring and major-changing students
Provide first-year advising for all first-year and returning students; as well as first-semester advising to transfer, non-traditional and part-time students
Serve as Carroll3 pragmatic Academic Advisor and assist the College of Arts & Sciences, School of Business and Enrollment Management with assessment and tracking of this specific population of students
Administer regular advising drop-in' hours throughout the academic year
Counsel current students and parents about the advising process
Maintain accurate advising notes of student appointments and interactions
Manage the day-to-day duties and responsibilities of the Peer Advisor program
Serve as direct supervisor of the peer advising team
Provide orientation for new Peer Advisors and continued training and development of the peer advising team
Work to enhance Peer Advising Program offerings and development of new programs/support along with the changes in Academic Advising Services
Provide direct support for the Academic Mentor program including training, development and continued support for (volunteer) mentors of first-year students
Oversee all Pre-Health Professions advising efforts in conjunction with the Assistant Director of Academic Advising Services
Implement annual assessment/improvement plan
Develop and oversee program budget
Collaborate with various campus constituents on the Exploring Program, Pre-Nursing Advising Program, Bound for Success Program, multiple grant programs and other academic and social support programs
Serve as Academic Advising Services representative to counsel prospective and incoming student at programming events such as Campus Days, Preview Day, and the Student Involvement Fair
Organize and facilitate the first-year, non-traditional and transfer student Advising & Registration program
Keep apprised of best practices in advising and assessment through active engagement in NACADA and other professional development organizations
Maintain effective and collegial working relationships across the university
Participate in a flexible schedule over the course of the academic year, at times including evenings and weekend programming efforts
Perform other duties as assigned
Qualifications:
Education and/or Experience:
Master's degree required
At least 5 years of demonstrated experience in academic advising and in a college or university setting
Experience managing an annual budget preferred
Technology Skills:
Proficiency with Microsoft Office Suite
Ability to use University software to create & maintain student advising records
Human Relations Skills:
Excellent oral and written communication skills.
Excellent analytical, critical thinking and organizational skills.
Commitment to excellence and accountability in student academic advising.
Ability to build and maintain strong relationships with leadership, management, students, parents, faculty and staff through a consultative, collaborative and active-problem solving approach.
Sensitivity to the needs of students, parents and colleagues.
Ability to effectively and professionally communicate with students and their families when appropriate.
Ability to work independently, prioritize tasks, organize work and meet deadlines in a fast-paced, time sensitive environment.
Maintain a high level of confidentiality.
Excellent professional judgement.
Ability to utilize data relevant to the goals of the position.
Please reference job #1920-069 and submit application, cover letter and resume to cucareers@carrollu.edu.
Human Resources
Carroll University
100 N. East Avenue
Waukesha, WI 53186
Carroll University does not discriminate in any manner contrary to law or justice on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability or veteran's status in administration of programs or in the employment of faculty and staff. EOE
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